AM/DM Electrical Group - Market Quality-Infotainment

HANDLING OF MARKET FEEDBACKS AND WARRANTY ISSUES RELATED TO VEHICLE TELEMATICS.

CREATE TELEMATICS HIGH LEVEL USE CASES AND PROCESS FLOWS FOR ROOT-CAUSE ANALYSIS OF TYPICAL CASES.

IDENTIFY BUGS AND SUGGEST POTENTIAL COUNTER-MEASURES IN E2E (END TO END) CONNECTED/INFOTAINMENT SYSTEMS.

COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACKS.

FTA APPROACH FOR SOLVING COMPLEX MARKET ISSUES.

COMPETITOR PROCESS / DESIGN BENCHMARKING.

DIAGNOSE AND RESOLVE CUSTOMER COMPLAINTS.

Competency Required:

GOOD UNDERSTANDING ON SOFTWARE ARCHITECTURE AND INTERFACE.

PROFOUND KNOWLEDGE ON VEHICLE COMMUNICATION PROTOCOLS INCLUDING CAN AND LIN.

STRONG KNOWLEDGE OF IOT COMMUNICATION PROTOCOLS HTTPS, MQTT, TCP/IP AND LINUX OS

WELL VERSED IN QC TOOLS, DOE, SIX SIGMA

ANALYTICAL SKILLS AND LOGICAL APPROACH TOWARDS PROBLEM SOLVING

HANDS ON EXPERIENCE IN RESOLVING COMPLEX MARKET PROBLEMS AND ABLE TO CONCISELY EXPLAIN AND PRESENT TO RELATED STAKE HOLDERS AND MANAGEMENT.

STRONG EXECUTION, ORIENTATION AND PROBLEM-SOLVING APPROACH

ABILITY TO ANALYZE THE DATA AND PROPOSE SOLUTION & FUTURE STRATEGIES.

STRONG COMMUNICATION & PRESENTATION SKILLS

ABILITY TO WORK WITHIN STRICT TIMELINES

TEAM PLAYER WITH STRONG NETWORKING SKILLS

SPECIFIC EXPERTISE FOR FUNCTIONAL AREA:

EXPERIENCE OF WORKING IN CLOUD ENVIRONMENT (AWS, GOOGLE, AZURE, IBM)