Assistant/Deputy Manager -Data Protection Office (DPO)

The Assistant Manager in the Data Protection Department will play a crucial role in maintaining the integrity and confidentiality of our customer, employees and other stakeholder s personal data. The position requires a proactive approach to data privacy and the ability to foster a culture of data protection within the organization.

Key Responsibilities :

Customer Engagement: Handle customer data privacy inquiries/concerns professionally and efficiently, ensuring customer trust and compliance with privacy regulations.

• Cross-Functional Collaboration: Work collaboratively with various departments to integrate data protection measures/compliances into business processes. Also collaborate with IT/DE teams to ensure alignment between legal requirements and technical measures.
• Documentation and Record Keeping: Manage and maintain comprehensive records of data processing activities, incident logs, and compliance documentation.

Data Privacy framework: Assist in developing and implementing data privacy framework including data protection policies, procedures in business processes, ensuring they align with legal standards and organizational objectives.

Technology and Data Privacy: Stay abreast of technological advancements and their implications on data privacy, legislative and regulatory developments in the field of data protection and adapt strategies accordingly.

Training and Awareness: support DPO in conducting data protection training sessions to enhance awareness and understanding of data privacy responsibilities among employees.

Stakeholder Management :

Internal - Work closely with other members of DPO team including other departments within verticals, various internal business teams to ensure that data protection framework is integrated across the organization.

External - Engage with data principal to address and resolve data privacy inquiries, ensuring a high level of customer satisfaction and trust in our data handling practices.

Engage, if required, with regulator for resolution of data privacy related matters and/or compliances.

Technical Competencies :

1. Strong understanding of data protection laws and regulations, privacy compliance, data security standards in changing regulatory and business environment.
2. Proficient in MS Office, particularly Excel, PowerPoint, and MIS report preparation and data analysis.
3. Customer centric and outcome oriented.
4. Identify opportunities for process improvements within data management and reporting systems to enhance efficiency and accuracy.

Behavioral Competencies :

1. High integrity, ethical and professionalism
2. Willingness to learn and improve.
3. Proactiveness, eye for efficiency and productivity
4. Ability to manage multiple tasks simultaneously. Ability to work as part of a team.