Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Marriott International

Compare button icon Compare button icon Compare
4.2

based on 1.3k Reviews

Play video Play video Video summary
filter salaries All Filters

654 Marriott International Jobs

Guest Relation Executive

Marriott

 · 

4.2

 based on 1.3k Reviews

0-2 years

Mumbai

1 vacancy

Guest Relation Executive

Marriott International

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Cost Management Financial Services Room

Job Description

Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction.

  • Take and confirm reservations and cancellations.
  • Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities.
  • Respond to guest requests for special arrangements or services (eg, spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers.
  • Contact appropriate individual or department as necessary to resolve guest requests.
  • Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance.
  • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None


    • Employment Type: Full Time, Permanent

    Functional Areas: Hospitality

    Read full job description

    Prepare for Guest Relation Executive roles with real interview advice

    Top Marriott International Guest Relation Executive Interview Questions

    Q1. What are the types of pasta.name different types of milk
    asked in Waitress interview
    View answers (6)
    Q2. What are the different types of coffees
    asked in Waitress interview
    View answers (4)
    Q3. Give me an example of situation handling
    asked in Executive/ Sr Executive - Administration interview
    View answers (4)
    View all 39 questions

    What people at Marriott International are saying

    5.0
     Rating based on 2 Guest Relation Executive reviews

    Likes

    I like our all staff 🥰🥰 company policy is excellent 👍👌

    • Salary - Excellent
      • +6 more
    Dislikes

    About some are doing personality 🙂

    Read 2 Guest Relation Executive reviews

    Guest Relation Executive salary at Marriott International

    reported by 11 employees with 1-5 years exp.
    ₹1.5 L/yr - ₹5.3 L/yr
    At par with the average Guest Relation Executive Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.3k employees
    66%
    54%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

    Compare Marriott International with

    Ihg Group

    3.9
    Compare

    Hyatt Regency

    4.1
    Compare

    AccorHotels

    4.4
    Compare

    Wyndham Hotel Group

    4.1
    Compare

    Choice Hotels

    4.5
    Compare

    Radisson Hotels

    4.1
    Compare

    Taj Hotels Resorts and Palaces

    4.2
    Compare

    Oberoi Group of Hotels

    4.1
    Compare

    ITC Hotels

    4.1
    Compare

    Jubilant Foods Works

    3.7
    Compare

    Cafe Coffee Day

    3.8
    Compare

    Burger King

    3.8
    Compare

    Barbeque Nation

    4.0
    Compare

    JW Marriott

    4.2
    Compare

    Pizza Hut

    3.9
    Compare

    Lemon Tree Hotels

    4.1
    Compare

    Crowne Plaza

    4.0
    Compare

    Holiday Inn

    3.9
    Compare

    Hilton

    4.3
    Compare

    Novotel Hotels

    4.3
    Compare

    Similar Jobs for you

    Guest Relation Associate at Marriott

    Coimbatore

    0-2 Yrs

    ₹ 1-3 LPA

    Guest Relation Executive at Ravishing Retreat LLP

    Ramanagara

    2-7 Yrs

    ₹ 4-9 LPA

    Guest Relation Associate at Marriott

    Hyderabad / Secunderabad

    0-2 Yrs

    ₹ 2-3 LPA

    Guest Service Associate at Marriott

    Chennai

    0-2 Yrs

    ₹ 2-3 LPA

    Guest Service Associate at Marriott

    Cochin/Ernakulam/Kochi

    0-2 Yrs

    ₹ 2-4 LPA

    Guest Service Associate at W Hotels

    Cochin/Ernakulam/Kochi

    0-2 Yrs

    ₹ 2-4 LPA

    Guest Relation Executive at GMS Consultant

    Hyderabad / Secunderabad, Gurgaon / Gurugram

    1-3 Yrs

    ₹ 3-4.25 LPA

    Guest Relation Executive at GMS Consultant

    Dehradun, Lucknow + 1

    1-3 Yrs

    ₹ 3-4.25 LPA

    Guest Relation Executive at GMS Consultant

    Ludhiana, Amritsar + 1

    1-3 Yrs

    ₹ 3-4.25 LPA

    SPA Therapist at Marriott

    Bangalore / Bengaluru

    0-3 Yrs

    ₹ 2-5 LPA

    Guest Relation Executive

    0-2 Yrs

    Mumbai

    5mon ago·via naukri.com

    Housekeeping Executive

    2-7 Yrs

    Hyderabad / Secunderabad

    22hr ago·via naukri.com

    Loss Prevention Associate

    0-7 Yrs

    Indore

    22hr ago·via naukri.com

    Asstistant Manager Sales

    4-7 Yrs

    Hyderabad / Secunderabad

    22hr ago·via naukri.com

    Finance Executive

    0-6 Yrs

    Sriperumbudur

    22hr ago·via naukri.com

    Hotel Cleanliness Expert

    2-6 Yrs

    Kochi

    22hr ago·via naukri.com

    Finance Executive

    0-6 Yrs

    Gurgaon / Gurugram

    22hr ago·via naukri.com

    Senior Sales Manager

    6-14 Yrs

    Hyderabad / Secunderabad

    22hr ago·via naukri.com

    Assistant Manager- Banquet

    6-12 Yrs

    Jaipur

    22hr ago·via naukri.com

    Kitchen Stewarding Executive

    1-5 Yrs

    Indore

    22hr ago·via naukri.com
    More about working at Marriott International

    Recently Viewed

    LIST OF COMPANIES

    Adroit Synergies

    Locations

    JOBS

    Krishna Buildestates

    No Jobs

    JOBS

    House Of Diagnostics

    No Jobs

    SALARIES

    Schneider Electric

    INTERVIEWS

    Adroit Synergies

    No Interviews

    SALARIES

    Cafe Coffee Day

    JOBS

    Schneider Electric

    No Jobs

    JOBS

    Pon Pure Chemical

    No Jobs

    JOBS

    Hotel Saffron Leaf

    No Jobs

    JOBS

    Ravishing Retreat

    No Jobs

    Jobs from Similar Companies

    Marriott International Jobs by Locations

    Marriott International Jobs by Designations

    write
    Share an Interview
    How was your last interview experience?
    Rate your experience using AmbitionBox
    Terrible
    Terrible
    Poor
    Poor
    Average
    Average
    Good
    Good
    Excellent
    Excellent