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Marriott International

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4.3

based on 1.2k Reviews

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885 Marriott International Jobs

Reservation Coordinator

Marriott

 · 

4.3

 based on 1.2k Reviews

0-1 years

Bilaspur

1 vacancy

Reservation Coordinator

Marriott International

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Showroom Packaging Reservation Sales Process

Job Description

Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing, copying).

  • Prepare sales-related documents throughout the sales process (eg, proposals, contracts, or banquet event orders).
  • Promote awareness of brand image internally and externally.
  • Gather materials and assemble information packages (eg, brochures, promotional materials).
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
  • Enter, retrieve, reconcile, and verify information (eg, commissions, leads, third parties) in software involved in the sales process.
  • Answer guest questions about property facilities/services (eg, hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience. License or Certification: None


    • Employment Type: Full Time, Permanent

    Read full job description

    Marriott International Interview Questions & Tips

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    What people at Marriott International are saying

    Reservation Coordinator salary at Marriott International

    reported by 1 employee
    ₹0.9 L/yr - ₹1.1 L/yr
    66% less than the average Reservation Coordinator Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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