Host/Hostess

Greet guests and determine the number in their party
Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc
Guide guests through the dining rooms and provide any needed assistance
Move and arrange tables, chairs, and settings and organize seating for groups with special needs
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting
Check menus to ensure they are current, clean, plentiful, and wrinkle-free
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Monitor dining rooms for seating availability, service, safety, and well being of guests

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time

PREFERRED QUALIFICATIONS

Education: High school diploma or G
E
D
equivalent

Related Work Experience: No related work experience

Supervisory Experience: No supervisory experience

License or Certification: None