FOOD & BEVERAGE SERVICE - EXECUTIVE

Ensure staff is working together as a team to ensure optimum service and that guest needs are met

Inspect grooming and attire of staff, and rectify any deficiencies

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc

Inspect storage areas for organization, use of FIFO, and cleanliness

Complete scheduled inventories and stock and requisition necessary supplies

Monitor dining rooms for seating availability, service, safety, and well being of guests

Complete work orders for maintenance repairs

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation

Speak with others using clear and professional language

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings

Read and visually verify information in a variety of formats (e

g

, small print)

Visually inspect tools, equipment, or machines (e

g

, to identify defects)

Stand, sit, or walk for an extended period of time or for an entire work shift

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Move through narrow, confined, or elevated spaces

Move up and down stairs and/or service ramps

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Perform other reasonable job duties as requested by Supervisors

PREFERRED QUALIFICATIONS

Education: High school diploma or G

E

D

equivalent

Related Work Experience: At least 2 years of related work experience

Supervisory Experience: At least 1 year of supervisory experience

License or Certification: None