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896 Marriott International Jobs

IT Manager

2-4 years

Mumbai

1 vacancy

IT Manager

Marriott International

posted 1d ago

Job Description

Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties.

  • Generally works within well-established guidelines to complete routine tasks.
  • Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area.
  • Has knowledge of sophisticated technology equipment/processes.
  • CANDIDATE PROFILE

    Education and Experience

    Required:

    High school diploma or GED; 2-4 years experience in the Information Technology or related professional areaOR

    2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred:

    System-related professional certifications desired.

  • CORE WORK ACTIVITIES

    Managing Technology Needs within Budget Targets

    Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.

  • Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs).
  • Implements solutions as directed to resolve discrepancies.
  • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties.
  • Conducts periodic inventories of applications and hardware; prepares reports as requested.
  • Confirms that technology assets are secured.
  • Complies with technology-related vendor contracts.
  • Building and Sustaining Relationships with Customers

    Writes and presents proposals, analyses, project plans, cost models, etc in written and/or oral formats.

  • Provides customer service to associates at dedicated property/properties.
  • Responds to inquiries from customers/vendors/peer group.
  • Provides detailed status reports as requested.
  • Verifying Client Technology Needs are Met

    Assists in disaster recovery and business continuity as it relates to technology.

  • Provides technical guidance.
  • Escalates support for all Marriott approved technology solutions (i.
  • e.
  • mobility devices, GPNS) and Request Center Processes.
  • Supports guest and associate internet access requirements.
  • Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources.
  • Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network.
  • Moves/adds/changes PCs/peripherals; migrating data when necessary.
  • Performs routine desktop backup as scheduled or directed.
  • Provides end-user support.
  • Confirms technology security (i.
  • e.
  • encryption, patch deployment) and technology compliance (i.
  • e.
  • Quarterly ID Audits, MAARK1) measures are in place.
  • Supports unit infrastructure (servers, switches, router, APs etc) and engages appropriate MI IT and/or Vendor resources.
  • Assists in creating and maintaining secure server environment.
  • Performs server backups and routine preventative maintenance.
  • Pulls through support for corporate, regional and property initiatives.


  • Employment Type: Full Time, Permanent

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    Prepare for IT Manager roles with real interview advice

    People are getting interviews at Marriott International through

    (based on 56 Marriott International interviews)
    Company Website
    Job Portal
    Referral
    Campus Placement
    Walkin
    36%
    23%
    14%
    9%
    4%
    14% candidates got the interview through other sources.
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    What people at Marriott International are saying

    5.0
     Rating based on 3 IT Manager reviews

    Likes

    Great company

    Dislikes

    Nothing as of now

    Read 3 reviews

    IT Manager salary at Marriott International

    reported by 8 employees with 5-15 years exp.
    ₹7 L/yr - ₹10 L/yr
    42% less than the average IT Manager Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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