Associate Product Manager-Analytics

Everything we do is powered by our customers! Featured on Deloittes Technology Fast 500 list and G2s leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands.

Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If youre ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.

Become a part of Maropost today and help shape the future of commerce!

About the Position

We are looking for an Associate Product Manager to help build our next generation of omnichannel analytics and admin tools, working closely with customers, design and engineers to help our users put their customers first. This role requires a customer-obsessed strategic thinker with a deep understanding of technology, UX / UI, market trends, and customer needs. The successful candidate will collaborate with cross-functional teams to deliver products that meet business objectives and drive customer satisfaction. The person in this role to help us discover and build our Analytics and administrative tools across all of our key products.

Additionally, as a key member of the product team, youll be responsible for identifying new product opportunities, defining product strategy, and driving the product development process from ideation to launch. This role will operate in highly ambiguous environments and will need to be able to get to actionable insights quickly, make decisions and find valuable problems to solve for customers.

You ll spend a lot of your time talking to customers, understanding their problems, and validating that your solutions solve a real problem for them. You will also hold the team accountable for building the right thing by setting goals, measuring success, and sharing learnings. As the main point of contact for internal & external stakeholders on the parts of the product you own, by the end of your first 90 days you ll be expected to be an expert on Maropost s customers and their needs.

What you ll be responsible for

Work with the VP of Product to create a vision and strategy for Maropost analytics that furthers the company goals and vision

Build out an admin and billing solution that unifies all Maropost products and drives product-led growth

Deeply understand the market and customer needs to identify compelling analytics problems worth solving and the viability of solutions, in partnership with design, marketing, and engineering

Build toward clear outcomes and understand how to shift priorities, plans and stakeholder expectations to achieve goals

Validate, plan, deliver and analyze impactful enhancements and new products

Clearly define success metrics for individual roadmap projects that map to strategic company goals

Understand the product-development process and continually find ways to make your team members more efficient and customer centric

Bring others along in the process (Sales, Customer Success, Execs, partners, etc.), and align teams with a clear message

Coordinate with other product managers and designers to ensure the cohesiveness of the overall user experience

Rally internal stakeholders and customers around your solutions and build a sense of excitement and anticipation for every new product release

What you ll need to bring to Maropost:

3+ years product management experience, building and shipping successful SaaS product and features, with at least 2+ years of experience in Marketing or ecommerce SaaS solutions.

Product management skills: ability to plan, set expectations, make and meet commitments and provide structure to cross-functional teams.

Excellent analytical, problem-solving, and decision-making skills.

Experience with Agile/Scrum methodologies, team structure.

Knowledge of what great design looks like, how it can foster product-led growth, and care about delivering experiences modern consumers will enjoy

Ability to translate customer needs into technical requirements, grasp technical details and understand technical constraints when working with engineers

Ability to build trust easily with collaborators and listen well, while also knowing how to push forward independently where needed

A love for tackling hard problems and coming up with elegantly simple solutions

Experience implementing AI-driven solutions preferred

Equal Employment Opportunist:

Maropost is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. Therefore, we invite applications from marginalized and equity-seeking groups. Individuals seeking employment at Maropost are considered without regards to race, colour, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please feel free to reach out to the recruitment team for any accommodation requests or questions.