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7 MapleSage Jobs

CRM - HubSpot ExecutiveMs

MapleSage

3-4 years

Gurgaon / Gurugram

1 vacancy

MapleSage

posted 3+ weeks ago

Job Role Insights

Key skills for the job

Data Analytics Customer Service Salesforce Customer Support Lead Generation Campaign Management

+ 4 more

Job Description

Campaign Management: Design, implement, and optimize marketing campaigns within HubSpot CRM, ensuring they align with organizational goals and target audiences.

Calendar Management: Develop and maintain a monthly calendar for CRM activities and campaigns.

Team Collaboration: Collaborate with marketing and sales teams to integrate CRM activities with broader business objectives.

Performance Monitoring: Monitor and analyze the performance of CRM campaigns using HubSpot analytics and provide insights and recommendations for continuous improvement.

Sales Integration: Work closely with the sales team to ensure seamless integration of CRM activities with the sales pipeline.

Lead Management: Track and report the progression of leads through the sales funnel, and implement lead generation strategies within HubSpot CRM to support the sales pipeline.

Project Execution: Manage and execute assigned CRM projects and tasks efficiently.

Customer Support: Oversee the customer support ticket system within HubSpot, ensuring timely response and resolution of customer tickets to maintain high levels of customer satisfaction.

Skills and Qualifications

Educational Background: Bachelor s/Master s degree in Business, Marketing, or a related field.
Experience: 3-4 years of proven experience in CRM management, with a focus on HubSpot.
Technical Expertise: Strong background in campaign management and lead generation, with effective use of HubSpots tools and features.
Communication: Excellent communication skills to collaborate effectively with cross-functional teams and report on progress.
Customer Focus: Commitment to ensuring timely responses and resolutions for customer support tickets, maintaining a high standard of customer service.