Accounts Receivable Associate

We are seeking a detail-oriented Accounts Receivable Associate to join our Finance team. In this role, you will be responsible for conducting outreach to customers regarding outstanding invoices, assisting with submitting weekly and monthly invoices through various channels, and working closely with the cash posting team to ensure accurate payment applications. You will also gather remittance information, conduct research as needed, and help facilitate refunds. This position is ideal for someone with 1-2 years of experience in accounts receivable or similar administrative roles, strong communication skills, and attention to detail.

 

About the Day to Day Responsibilities of the Role

• Conduct outreach to customers regarding outstanding invoices and follow up to ensure timely payments.
• Prepare and submit invoices accurately and on schedule, using multiple submission channels (client portals, emails, uploads).
• Engage with customers to obtain remittance information, helping to ensure payments are applied correctly.
• Collaborate closely with the cash posting team to research and provide necessary details to accurately allocate payments.
• Assist in facilitating customer refunds by gathering required information and working with the corporate team to process.
• Generate and distribute aging reports to clients as needed.
• Address customer inquiries promptly, resolving billing discrepancies and maintaining positive client relationships.
• Perform general ad-hoc tasks and assist in various Accounts Receivable projects as required.

About You and How You Can Excel in This Role