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(1)933 Manual Testing Jobs in Chennai
Application Support Specialist
DHL Supply Chain
posted 7hr ago
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Key skills for the job
Job Description
- Application (2 nd level) Support - Ensuring that requests for support are properly logged, assigned, and responded to in a timely manner and according to agreed standards and procedures. Ensures users and other interested parties are kept informed of progress and that corrective action is taken to avoid delays in accordance with SLAs
- Spotting potential problems early and taking pro-active action to stop them occurring and/or having a major disruptive impact
- Cooperating with 3 rd level support e.g. for the development of system enhancements to overcome known problems or further fulfill user requirements
- Being responsible for resolution of assigned tickets, finding workarounds and following root causes to resolve issues permanently.
- Providing advice and guidance to less experienced colleagues
- Supporting delivery of build projects through its lifecycle (focus on user and technical acceptance testing (UAT/TAT), RTP and post implementation support)
Employment Type: Full Time, Permanent
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Compare DHL Supply Chain with
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