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75 Manipal Hospitals Jobs

Patient Experience Head

8-13 years

Patiala

1 vacancy

Patient Experience Head

Manipal Hospitals

posted 9d ago

Job Description

  • Recommends and draw up programs deemed necessary for the improvement of quality customer care.
  • Ensures Cross Functional Collaboration meetings with other departments.
  • Ensures that room allocation procedures, Room Reservation System are in place.
  • Ensures that standards for handling patient visitors/patient attendees are being implemented.
  • Develops standard operating procedures relating to corporate and VIP customers.
  • Ensures that customer appointment booking process functions smoothly.
  • Streamlines the Admission and Discharge process together with the concerned department heads.
  • Monitors and collates statistics of patient feedbacks and presents the analysis to the management team.

Employment Type: Full Time, Permanent

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What people at Manipal Hospitals are saying

What Manipal Hospitals employees are saying about work life

based on 1.3k employees
55%
48%
56%
97%
Flexible timing
Monday to Saturday
No travel
Day Shift
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Manipal Hospitals Benefits

Health Insurance
Job Training
Soft Skill Training
Cafeteria
Education Assistance
Team Outings +6 more
View more benefits

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