CRM Manager Indian Subcontinent

Responsibility

• Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India.
• Establish solid customer relations with existing customers in India.
• Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain.
• Cooperate with SGS India in event management for bluesign events in India.
• Attend trade shows of the textile industry to acquire new customers in India.
• Support cross country/region CRM activities.
• Ensure achievement of country objectives set in mid-range plan and yearly budgets.
• Support of local CRM activities (cross region support)

Specific responsibility:

Establish the bluesign system and services in India together with bluesign organization.

o Visiting potential customers on site, and networking on trade shows.

o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies

o Selling IMPACT service to brands and manufacturers

o Selling DATA service to brands and manufacturers

CRM Management

o Lead whole acquisition process.

o Acquire new customers.

o Support and Coordinate customers related activities

o Ensure payments and keep customer data s up to date.

o Training of customer personnel in co-operation with bluesign services

o Delivering presentations, participating in Fairs, Networking

Regular feedback on sales activities

Regular feedback on competitor s activities and market developments

Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system.

Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned.