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2 Morningstar Manager Jobs
Manager
Morningstar
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for managing 50 plus team members and 5 Team Leads including initiating recruiting/following up with HR, interviewing and selecting candidates for FTC (Follow the Customer) program and various other strategic initiatives and projects in the team.
- Actively coordinates with Global MID team and required stakeholders to schedule training batches, evaluate trainees.
- Ensures the team is operating under the most efficient manner (optimum utilization of resources & capacity) to cater to the 24*5 global operating model.
- Identifies and develops talent on the team; focus on having the relevant competencies and skilled developed for new hires in the team.
- Plans and executes cross training to support critical and short turnaround processes so that client deliverables and SLAs are met.
- Ensures the team has all the necessary resources and tools needed to perform and meet their goals.
- Acts as the main point of contact for all team members to raise queries and concerns.
- Monitors metrics dashboards and ensures all Team Leads are on track with the defined goals/OKRs.
- Tracks, measures, and reports on agreed daily, monthly, and quarterly metrics to all stakeholders.
- Provides coaching, mentorship, and training to Team Leads as appropriate and according to the specific needs of the individual s role and the process.
- Identifies areas for improvement and scope of automation across all processes and proactively takes steps to encourage and motivate idea generation from teams.
- Sets goals and priorities for the Team Leads and team members in consultation with the stakeholders and ensures performance standards are consistently met or exceeded.
- Effectively track and monitor leave requests, arrange for staffing requirements for BCP
- Motivates and rewards the team insuring good overall morale.
- Conducts performance reviews of each team member and Team Lead and discusses career development paths and opportunities for team members.
- Hold sessions with Team Leads/ team to communicate Organizational level updates, changes, issues, procedures, or reminders.
- Communicate any questions, issues, or recommendations with regards to process, workflow, technology, methodology, team morale, etc.
- Works closely with the Technology, project team and other stakeholders to review, prioritize and track the progress of automation goals/Machine Learning (ML) opportunities.
Requirements
- Goal oriented, Organized and Self-motivated
- Delegation and decision-making
- Attention to Detail & Analytical Skills
- Excellent Presentation and Organization Skills (Email, Task Management, Follow-up)
- Ability to motivate, network and build relations with Local & Global Teams
- Ability to give and accept Constructive Feedback
- Demonstrated ability to develop talent.
Desired Candidate Profile:
- Bachelor/Master s degree in finance/business with an exceptional academic record
- Professional degree (CA, CFA) will be a plus
- 8-10 years of professional work experience in people management
- Automation mindset to facilitate process improvements.
- Command on Quality tools, LEAN, Agile philosophy
- Strong people and project management skills
- Proven experience in optimizing processes
- Strategic thinking and problem solving
- Strong work ethics and eagerness to learn in a constantly evolving and fast-paced environment .
- Flexible to work in shifts.
Employment Type: Full Time, Permanent
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People are getting interviews at Morningstar through
People are getting interviews through
(based on 167 Morningstar interviews)
Job Portal
Company Website
Referral
Campus Placement
Walkin
Recruitment Consultant
49%
22%
8%
8%
4%
1%
8% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Manager at Morningstar are saying
Rating based on 2 Manager
reviews
Anonymous · Operations / Strategy
in Navi Mumbai
Likes
Employee Policies and Human Resources Management
Dislikes
Work life balance
Read 2 reviewsManager salary at Morningstar
reported by
16
employees
with 12-19
years exp.
₹15.4
L/yr - ₹31
L/yr
47%
more
than the average Manager Salary in India
View more details
What Morningstar employees are saying about work life
based on 1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Morningstar Benefits
Health Insurance 
Education Assistance 
Job Training 
Work From Home 
Soft Skill Training 
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