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3.5

based on 2.6k Reviews

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3 Conduent Manager Jobs

Manager, Delivery

5-10 years

Bangalore / Bengaluru

1 vacancy

Manager, Delivery

Conduent

posted 21d ago

Job Description

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
  • Requires broad technical expertise and company/industry knowledge.
  • Accountable for program management functions.
  • Assists others in achieving goals.
  • Manages performance appraisals and pay reviews.
  • Manages training for 3 or more employees.
  • Manages hiring and termination actions.
  • Requires broad technical expertise and company/industry knowledge.
  • Is accountable for program management functions.
General Profile
  • Accountable for team performance and results.
  • Manages professional employees and/or supervisors.
  • Adapts plans and priorities based on resource and operational challenges.
  • Acts based on policies, procedures.
  • Receives guidance from managers.
  • Provides technical guidance to employees, colleagues, and customers.
Functional Knowledge
  • Understands and applies concepts in the field of expertise.
  • Has growing knowledge of other disciplines.
Business Expertise
  • Translates strategy and priorities into work product.
Impact
  • Positively impacts the level of service.
  • Impacts the teamability to meet quality, volume, and timeline targets.
  • Guides based on policies, resource requirements, budgets, and business plans.
Leadership
  • Builds team engagement to meet service and operational challenges.
  • Provides recommendations for OT, operational expenses, and rollup data.
Problem Solving
  • Resolves technical, operational, and organizational problems.
  • May take part in solving problems across a matrix.
Interpersonal Skills
  • Guides and influences internal and external customers, or agencies.
Responsibility Statements
  • Leads day-to-day functions and activities across departments, including people management and operational subjects.
  • Assists in business unit performance driving SLAs and adherence to business unit metrics.
  • Drives innovation and efficiencies of business opportunities, applying processes improvements, and new systems.
  • Helps manage employee teams through coaching and development
  • Addresses people matters and identifies development opportunities.
  • Day-to-day operations client contact to resolve systems issues.
  • Provides feedback to clients on quality and workload issues.
  • Generates reports on performance measurement and KPIs to facilitate business decisions.
  • Responsible for compliance with organizational policies and local regulations.
  • Responsible for keeping the business continuity plan (BCP) updated and executed.
  • Performs other duties as assigned.
  • Complies with all policies, procedures, and standards.

.

Employment Type: Full Time, Permanent

Read full job description

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What Manager at Conduent are saying

2.2
 Rating based on 7 Manager reviews

Likes

Traditional management

Dislikes

No upgrade as per market conditions

  • Salary - Bad
  • +3 more
Read 7 Manager reviews

Manager salary at Conduent

reported by 74 employees with 8-17 years exp.
₹8 L/yr - ₹22 L/yr
At par with the average Manager Salary in India
View more details

What Conduent employees are saying about work life

based on 2.6k employees
62%
83%
73%
62%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Conduent Benefits

Submitted by Company
State of the art offices
An inclusive work environment
Professional Learning & Development
Employee Programs
Health and Welfare
Paid Time Off
Submitted by Employees
Health Insurance
Cafeteria
Work From Home
Job Training
Soft Skill Training
Team Outings +6 more
View more benefits

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Bangalore / Bengaluru, Karnataka Office
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