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Jio
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1 Jio Management Job
Manager Escalations Management
Jio
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1. Escalation management - track and close escalation
2. Monitor escalation closure KPIs and publish daily/weekly /monthly
reports
3.Drive happy call program for sample calling of customers & publish
weekly reports
4. Assist training team in content preparation 8 - 10 years Skills & Competencies :
2. Monitor escalation closure KPIs and publish daily/weekly /monthly
reports
3.Drive happy call program for sample calling of customers & publish
weekly reports
4. Assist training team in content preparation 8 - 10 years
1. Prior experience in service planning
2. service network management
3. Escalation management
4. service Audits
5. Customer relations
2. service network management
3. Escalation management
4. service Audits
5. Customer relations
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Management roles with real interview advice
People are getting interviews at Jio through
People are getting interviews through
(based on 1.1k Jio interviews)
Job Portal
Referral
Company Website
Walkin
Campus Placement
Recruitment Consultant
32%
22%
14%
9%
6%
1%
16% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Management at Jio are saying
Rating based on 2 Management
reviews
Anonymous · Yes work
in Jodhpur Rajasthan
Likes
Management work
Dislikes
Management work
Read 2 reviewsManagement salary at Jio
reported by
3
employees
with 1-3
years exp.
₹3
L/yr - ₹7
L/yr
48%
less
than the average Management Salary in India
View more details
What Jio employees are saying about work life
based on 21.9k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Jio Benefits
View more benefits
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