ECommerce Merchandiser - Senior Executive/Assistant Manager

Job Title: Senior Executive / Assistant Manager E-commerce Merchandising

Location: Mumbai, Andheri MIDC

Timings: Monday to Saturday 9 Hours

Department: E-commerce
Reports to: E-commerce Manager / Head of E-commerce

About Malabar Gold & Diamonds:
Malabar Gold & Diamonds is one of the largest and most trusted jewelry retailers, with a strong presence in multiple countries. We specialize in a wide range of high-quality gold, diamond, and platinum jewelry, known for exquisite craftsmanship and design. As part of our growing e-commerce operations, we are looking to hire a passionate and skilled professional for the role of Senior Executive / Assistant Manager – E-commerce Merchandising to help expand and optimize our online presence.

Job Summary:
As a Senior Executive / Assistant Manager in E-commerce Merchandising, you will play a key role in managing and optimizing the digital merchandising strategies for our e-commerce platforms. You will collaborate with the marketing, design, and product teams to ensure a seamless online shopping experience, drive sales growth, and enhance customer satisfaction.

Key Responsibilities

Product Listing & Content Management:

• Manage and oversee the end-to-end product listing process on the e-commerce platforms, ensuring all products are well-described, categorized, and accurately priced.
• Ensure high-quality imagery and rich product descriptions that meet brand standards.
• Implement strategies to optimize product presentation for enhanced customer engagement and conversion.

1. E-commerce Strategy & Optimization:
   
• Develop and execute merchandising strategies to maximize online sales and profitability.
• Conduct competitor analysis to stay updated on trends and best practices in e-commerce merchandising.
• Monitor website performance metrics and recommend changes to improve conversion rates, average order value (AOV), and other key performance indicators (KPIs).
2. Inventory & Stock Management:
   
• Coordinate with the inventory and supply chain teams to ensure product availability, timely stock updates, and accurate product data on the website.
• Work with the merchandising team to ensure promotions, discounts, and offers are displayed effectively and are aligned with inventory availability.
3. Customer Insights & Trends:
   
• Leverage customer feedback, sales data, and browsing behavior to inform merchandising decisions.
• Stay current with industry trends and consumer preferences to curate relevant and engaging product assortments.
• Implement A/B testing and other strategies to refine product placement and improve user experience.
4. Cross-functional Collaboration:
   
• Collaborate closely with marketing, sales, design, and customer support teams to ensure consistency in messaging and deliver a unified brand experience online.
• Coordinate with the digital marketing team to ensure timely and effective product promotions, campaigns, and launches.
5. Reporting & Analysis:
   
• Regularly track and report on e-commerce performance, product sales trends, and merchandising KPIs.
• Use data-driven insights to continuously optimize merchandising efforts, making recommendations for new initiatives or product selections.
6. Market Trends & Competitive Analysis:
   
• Monitor competitor activity, market trends, and emerging e-commerce innovations to adapt and improve merchandising tactics.
• Keep up with the latest technology tools and digital trends to ensure Malabar Gold & Diamonds remains a leader in online retail.

Required Qualifications:

• Education: Bachelor's degree in Business, Marketing, Fashion Merchandising, or a related field.
• Experience: Minimum 3-5 years of experience in e-commerce merchandising, retail, or digital marketing.

• Skills:
• Strong understanding of e-commerce platforms, online merchandising strategies, and digital marketing.
• Proficiency in product content management systems (CMS), online merchandising tools, and Google Analytics.
• Excellent organizational, multitasking, and project management skills.
• Strong analytical abilities and a data-driven mindset.
• Good understanding of customer journey and user experience (UX) design.
• Knowledge of SEO best practices and online sales optimization techniques.
• Preferred: Experience in the jewelry or fashion industry.

Interested candidates can email their resume at mehjabin.chaudhary@malabargroup.com