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Trainee Technician - Service
MAKS Group
posted 2mon ago
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Key skills for the job
Job Description
- Responsibility Authority:
- Go through Job Cards given by Advisor
- Check points: Speedometer, Break Settings, Time Belt, Cord etc.
- Handling Major / Minor both repair work
- Tagging Process
- Focus on Productivity
- Reduce repair work time period
- Final Road test for Quality Controller
- Forwarded to Advisor for further Vehicle Delivery Process
- Attend break-down for Pick up Drop
- Support in Sales Event, To Educate the CX resolving minor issues over there
- To maintain data of CX while visiting at the time of Grid Charging Point in Sales Outlets
- To Understand New SOP s Of ATHER with Team
- Attend the complaint at the CX doorstep if required
2. Maintaining Good Relationship with customers:
- Customer repair concern sort out on priority
- Vehicle Delivery in Time
- Zero repeat repair
3. Adherence to SOP:
- Customer Satisfaction
- Improvement in Technical Efficiency
- Effective Productivity Process
- Target Achievement
Employment Type: Full Time, Permanent
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