MakeMyTrip - Senior Manager - Revenue Management - Flights (6-10 yrs)

About the Opportunity:

Role: Revenue Management

Level: Senior Manager

Location: Gurgaon

Reporting to: CXO

About the function:

Flights revenue function prime focus area is to create new sources of revenue and expand the current opportunities of generating revenue other than flight tickets such as ancillary products (seat, meal, baggage, fast forward), Travel Insurance , Inhouse products such as Zero Cancellation, Free Date Change, Visa Rejection Protection etc. Flights Category team works in close coordination/conjunction with Flights Revenue team. The focus will also be to launch and grow customer delight products to improve overall on-ground airport experience.

About the role:

This role requires an individual with a knack for deriving meaningful, actionable insights from various data sets. The aim is to leverage these insights to enhance clientele conversions and boost revenue for the specific LOB's business at MMT

What will you be doing:

P&L Management & Driving Growth:

- Define and drive the short-term and long-term growth agenda of the business while influencing various cross-functional teams.

- Manage the business's P&L and devise strategies to achieve revenue goals for the online channel.

- Tactically manage active revenue levers to attain daily margin, conversion, and transaction goals.

- Lead discussions on relevant alliances, execute tactical marketing campaigns, and finalize traffic planning for the upcoming quarter.

- Track performance parameters tightly and control business KPI numbers rigorously.

- Delve deeply into demand signals and traffic data to decipher business and marketing strategies for the LOB.

- Understand new markets and segments, analyze trends and customer behavior, and collaborate with marketing, supply, and product teams to maximize conversion based on those trends.

- Follow a stringent action plan and collaborate with the product team to increase platform. conversion for the holiday's online category. Work with product teams to automate/improve pricing, business reporting, and alerting mechanisms.

- Collaborate with the operations team to devise and ensure smooth post-sale processes for the online channel.

Data Analytics

- Create and maintain rich, interactive visualizations by interpreting and analyzing data, integrating various reporting components from multiple data sources.

- Proficiency in SQL, Adobe Analytics, and Advanced MS Excel is essential as this role entails extensive data crunching.

- Proactively analyze data using statistical methods to address key questions from stakeholders or self-initiated curiosity. Develop insights into what drives business performance, identify trends, and enhance online conversion for business.

Qualification & Experience:

MBA from reputed institute with 6 -10 years of experience in business/revenue/category role

Key Success Factors for the Role:

- Mindset that will constantly think about Return on Investment, business and revenue.

- Passion for data and an exceptional ability to solve complex problems.

- Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.

- High on energy, team player coupled with a great attitude.