Virtual Relationship Manager

• Contact potential or current customers to present Club Mahindra membership benefits.
• Reach out to fresh, churned, and cold leads to convert them into sales, collect downpayments, log sales, and update systems.
• Achieve monthly targets for unit sales and revenue.
• Make daily sales calls, meet connected call quotas, and diligently follow up on cases.
• Handle any customer escalations effectively (if any).
• Encourage existing customers to upgrade to longer membership tenures, generate referrals, and finalize sales.

Competencies / skills required:

• Demonstrated experience as a comprehensive sales executive, both in inside sales and field sales.
• Proven history of consistently achieving sales targets, ideally in a virtual setting (Inside Sales).
• Capacity to understand and effectively communicate details of the product and service to prospect customers, facilitating sales closure.
• Calm demeanor capable of managing rejection professionally.
• Exceptional negotiation skills with an ability to resolve issues and address complaints.
• Team-oriented mindset with the capability to thrive in high-pressure environments