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Area Collections Manager
Magma Leasing
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Area Collection Manger / Cluster Collection Manger is responsible for leading and managing a team of collection agents to achieve collection targets while ensuring adherence to company policies and procedures.
Principal Accountabilities
- Team Management: Recruit, train, and develop a high-performing collection team.
- Performance Monitoring: Track and analyze team performance metrics to identify areas for improvement.
- Coaching and Mentoring: Provide coaching and mentoring to team members to enhance their collection skills.
- Problem Resolution: Assist team members in resolving complex collection issues.
- Policy Enforcement: Ensure adherence to company policies and procedures related to collections.
- Communication: Maintain effective communication with team members, customers, and other departments.
- Reporting: Prepare and submit regular reports on team performance and collection results.
Desired Profile
- Minimum [ 4-5] years of experience in collections, preferably in a supervisory role.
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving skills.
- Ability to motivate and inspire team members.
- Knowledge of collection laws and regulations.
- Experience with collection software and technology.
- Demonstrated ability to drive results and achieve collection targets.
Employment Type: Full Time, Permanent
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What Magma Leasing employees are saying about work life
based on 14 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Magma Leasing Benefits
Health Insurance 
Soft Skill Training 
Free Transport 
Work From Home 
Team Outings 
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