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Collection Officer
Magma Leasing
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Collection Officer is responsible for contacting customers with outstanding debts and negotiating payment arrangements to maximize revenue recovery.
Principal Accountabilities
- Contact customers with delinquent accounts to collect outstanding payments.
- Negotiate payment plans and arrangements with customers.
- Document all customer interactions and payment arrangements.
- Edit customer accounts with payment information.
- Escalate difficult or complex collection cases to supervisors.
- Adhere to all company policies and procedures related to collections.
- Maintain a professional and courteous demeanor when interacting with customers.
Desired Profile
- High school diploma or equivalent.
- [ Number] years of experience in collections or customer service.
- Excellent communication and negotiation skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Knowledge of collection laws and regulations.
- Proficiency in using collection software and systems.
Employment Type: Full Time, Permanent
Read full job description What people at Magma Leasing are saying
What Magma Leasing employees are saying about work life
based on 14 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Magma Leasing Benefits
Health Insurance 
Soft Skill Training 
Free Transport 
Work From Home 
Team Outings 
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