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L1 Network Engineer
MagicBricks
posted 16hr ago
Job Role Insights
Fixed timing
Job Description
Education & Experience:
Bachelor Degree preferably with an engineering background
0-5 year meaningful work experience, and preferably with a background in leading tech
innovation projects and development teams
Proven track record in managing Network and Security for highly critical environments
Responsibilities & Duties :
Basic concepts of Router,switch,Firewall and Wireless
Providing First level troubleshooting and support to user
Communication Link Monitoring,ISP Follow up and call Logging
Ticket logging with support vendors for necessary Tech support
User Follow up for L1 issues and Resolution
Device AMC tracking and RMAs
Daily checklist for link status/Uptime
Network Inventory Maintenance and updation
Tracking Maintenance Schedules/calenders
Analytical thinking and rapid learning curve for new technology
Proper shift Handover
Employment Type: Full Time, Permanent
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