Tele Caller (Malyalam)

Roles and Responsibilities

• Handle customer calls, emails, and chats to resolve their queries and concerns.
  
• Provide accurate information about products/services offered by the company.
  
• Maintain a professional tone and demeanor during all interactions with customers.
  
• Meet daily/weekly targets set for call handling, sales conversion, and customer satisfaction ratings.
  
• Collaborate with team members to achieve common goals.