Rewards Delivery Manager, WCA (West Central Asia)

Reports to: Head of Rewards Delivery, IMEA

At Maersk we have a vision thats larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers supply chain through global end-to-end solutions. We count on our people to make it happen.  

That is why we are building a global HR service enabled by new technology: to make sure we deliver great experience to our people, so they can deliver great experience to our customers.  

The HR organization of the Future will work across brands, geographies, and cultures to support one global Maersk.

What we offer

The role is based in Bangalore, India.
The Employee Experience hub in Bangalore is a truly international HR support centre where you will work alongside, learn from and build lasting relationships with colleagues from all over the world. Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms and we see it as a strength in building high-performance teams across brands, cultures and locations. 

We are hiring for the long term, but as we progress with the transformation the type of work tasks will change, and we will also change gears from implementation mode to steady state service delivery. We therefore expect that you are comfortable with your role changing shape and scope along the way. Your role will manage the end-to-end delivery of compensation and benefits process for a set of countries, across brands, legal entities and employee groups. You will work closely with People Partners, strategic People Business Partners, the Rewards CoE and external service providers to ensure that we provide consistent employee experience in the area of rewards.

A key to succeeding in this role will be balancing between significant complexity and diversity across countries and brands in the region, ensure compliance with relevant regulations and working towards providing an aligned employee experience. You will have a unique opportunity to stretch your capabilities by learning from, sparring with and building lasting relationships with diverse and professional colleagues all over the world.

In this role, you will support the organization and HR generalists with specific expert knowledge and delivery of high quality and on time outputs regarding Rewards in order to enable a great employee experience.

Key responsibilities

Support People Partners and People Business Partners, including, but not limited to:

• Provide guidance to HR in local program/policy matters, prioritization of rewards resources
• Responsible for the end-to-end coordination and execution of the annual compensation review cycle and liaison with relevant internal stakeholders  within own geographic scope
• Act as a sparring partner on individual salary proposals requiring special expertise
• Work with HR and Finance locally to prepare budget proposals (merit and rewards budget in general)
• Provide training, analyses, and background preparation for Rewards programs and processes to enable People Partners and People Business Partners in successfully using these and applying the Rewards principles

Continuous improvement:

• Proactively identify areas of improvement in how the Rewards package is constructed and Rewards are applied in countries/areas of responsibility
• Identify improvement opportunities in local processes
• Conduct appropriate market analyses, identifying gap to market and areas needing special attention

Vendor management

• Review vendor against service level agreements for benefits service delivery, contract negotiation, escalations

Risk and controls governance at country level

• Ensure compliance of local rewards/benefits programs

Support COEs:

• Participate in global COE projects and are responsible for deployment within own region
• Give input to COEs on high level training needs

Who we are looking for

You are data savvy in the Rewards domain and are excited about putting your deep expertise at work in the transition into new technology and processes at Maersk. You are comfortable with your role changing shape and scope and focus on high quality operational delivery of rewards services and continuously drive improvements to ensure great employee experience.

As for the skillset and experience, we are looking for:

• Strong experience (8 - 12 years) working with Rewards, within a global and complex environment
• Experience of implementing or using a leading global HR system with advanced compensation and benefits modules  (Workday experience would be beneficial but not essential)
• Experience in large international organizations and ability to navigate complex stakeholder matrix
• Ability to effectively engage and mobilise diverse local HR stakeholders
• A proactive, ‘let’s get it done’ attitude geared towards continuous improvement
• Flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership and setting directions with minimal guidance
• Resilience: the change process, is anything but straightforward; accepting uncertainty and bouncing back from setbacks while keeping your enthusiasm is a tall order, but we need it
• Collaborative working style, fostering cooperation and teamwork to find solutions
• Highly analytical approach with a strong eye for detail 
• Structured working style and focus on delivering results as per agreed timescales and scope

You have been reading so far, we’re are glad to see you are interested. If you could see yourself in this role and are keen to be part of the journey to establish a world-class Rewards Delivery function at Maersk, we look forward to hearing from you!