Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

M360 Research

Compare

3.6

based on 20 Reviews

7 M360 Research Jobs

Team Lead - Reporting, Data Services

m360 Research

3.6

based on 20 Reviews

5-9 years

Bangalore / Bengaluru

1 vacancy

Team Lead - Reporting, Data Services

M360 Research

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Medical Coding Data Analytics Healthcare Legal Advisory Recruitment Market Research

+ 3 more

Job Description

The Team Lead role focuses on providing solutions to clients utilizing a variety of data processing tools and advanced dashboard software. The Team Lead for Reporting, Data Services is responsible for overseeing the output of the team of Analysts as well as individual contributor. Team Lead contributes to improving overall department efficiency by adhering to current best practices as well as contributing to the creation of new best practices, especially those relevant to overlays. This individual works closely with clients as well as internal teams.

A successful candidate has a strong understanding of primary and secondary data deliverables, especially reporting, is collaborative, self-motivated and client focused. Has an ability to master new tools and processes quickly.

Essential Duties and Responsibilities:

Including, but not limited to the following:

70% - Online Dashboards

Team Lead maintains full responsibility for online dashboards done by themselves as well as their team:

Thorough review of client materials and preparation of queries in a timely manner.
Application of internal procedures and methodologies to create client facing dashboards.
Ability to detect illogical results and capacity to communicate them in a professional manner - with a focus on solutions.
Deliver assigned tasks in timely and high-quality manner, resulting in high client satisfaction. (Deliverables include dashboards, custom data and advance analytics.)

20% - Process

Team Lead contributes to development, testing and implementation of global processes relevant to the online dashboarding team.

They are working on tasks assigned that increase capabilities, efficiency, skillset, and marketplace competitive advantage.
Expected to spend time reporting and receiving information to and from their manager.

5% - Additional learning

Team Lead strives to be fully utilized and learn additional tasks as needed within online dashboarding, Coding, Charting, advanced analysis and other departments with spillover work.

5% - Miscellaneous

Team Lead spends time reporting and receiving information to and from their manager and continues to learn the latest technologies in the data collections field.

Essential Job functions:

Including, but not limited to the following:

Maintain regular and punctual attendance
Comply with all company policies and procedures

Supervisory Responsibility: Yes

Outcomes:

% error-free Dashboard / Reports
% on-time delivery with early % deliveries expected

Competencies:

Team management - must be able to successfully lead and retain the team.
Interact and/or communicate effectively with other departments, clients, vendors with minimal supervision.
Able to work as a team player and support others when required.
Able to multitask, prioritize and effectively manage their time with guidance.
Possess basic knowledge of capabilities of tools/platforms used for online dashboards, M3/m360 standards, and how data reports affect the clients experience and quality reports.
Possess a solid understanding of market research tasks relevant to their service specialization (Data processing, data reporting using tools like SPSS, excel, ppt , powerBI etc.) that demonstrates itself in comprehension of clients needs and delivering against these needs in a timely and accurate manner.
Market research experience (preferably with healthcare surveys)

Education and Training Required:

Bachelors or masters degree in computer science (B.E./B. Tech/MSc/MCA)

Knowledge, Skill, Ability:

EXCEPTIONAL attention to detail, and commitment to the accuracy and integrity of information.
Unwavering approach to do it right the first time.
Expert understanding of the market research questionnaire and data reporting
Excellent at managing multiple projects and priorities.
Propensity to quickly learn, and at times implement, new processes and applications.
Ingenuity and the willingness to learn new techniques.
Excellent at establishing and managing relationships with coworkers.
Excellent skills in SPSS, Microsoft Excel, Word, and Outlook.
Strong problem-solving skills, including an ability to think outside the box
Good understanding of databases
Basic statistic knowledge
Full professional proficiency in English both written and spoken
Organized, self-motivated, and self-directed.