Manager Assurance and Controls Testing

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited)

We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003

At M&G our purpose is to give everyone real confidence to put their money to work

As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth

All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plcs ambition to be the best loved and most successful savings and investments company in the world

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent

Overall Job Purpose

The M&G plc Risk & Resilience function, within the second line of defence, is responsible for effectively advising and challenging key stakeholders, challenging risks effectively and proactively, and adding value through providing enhanced business insights to ensure that risk is managed in line with the expectations of clients, shareholders and regulators, and to support the delivery of customers long term needs

Operational Risk maintains the overall Operational Risk Framework, leads, coordinates, and manages a range of risk management processes including overall risk reporting

The Manager, Business Assurance and Controls Testing reports to the Assistant Vice President/ Vice President, Business Assurance and Controls Testing in Operational Risk, M&G Global Services

The role sits in the M&G Global Services Risk and Resilience function, supporting the Operational Risk Assurance & Controls Testing Plan, and in doing so, supports the implementation of the Operational Risk Framework and Policies

The role works in close partnership with other stakeholders across the business to ensure a coordinated approach to monitoring effectiveness of control design and implementation across M&G plc

Accountabilities / Responsibilities

The key responsibilities of this role are to support the delivery of the Operational Risk teams objectives to support the embedding of the operational risk framework across M&G plc and provide consolidated risk analysis and risk management information for Senior Management as required

This involves:

Ensuring compliance to the people policies, Group Code of Conduct and embedding desired behaviours, including completion of any mandatory training requirements

Being personally accountable for identifying, assessing, managing, and reporting risks within your area of responsibility, including supporting formal risk management activities e g

, Risk & Control Self Assessments and timely closure of Assurance action

Contributing to the creation, maintenance, and enhancement of the M&G plc Operational Risk Business Assurance & Controls Testing Plan and the controls scoping activity

Supporting the Business Assurance & Controls Testing Vice President in the delivery of the Plan

Managing and executing operational risk assurance, and control testing reviews/deep dives across all business areas and outsourced service providers as required including participating in the controls testing fieldwork, engaging with external auditors, and documenting the test results

Preparing and reviewing reports of assurance and control testing review findings and recommendations

Working with the wider Operational Risk team to drive improvements and enhancements based on experience and assessments performed

Facilitating identification and testing of Key Report Controls, and User Developed Applications (UDAs)

Contributing towards Risk & Resilience Reporting for Senior Management, Committees and Boards as required

Working flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers

Keep abreast of industry trends, regulatory and business issues impacting self-certification

Use of regulatory knowledge, business understanding and expert judgement, to quickly identify underlying issues and escalate issues, where appropriate

Key Stakeholder Management

Internal

M&G plc Risk and Compliance

All M&G plc UK Business Areas and Senior Management Teams

Internal Audit

External

External Suppliers and Business Partners

External Auditors

Regulators

Required Skills

Knowledge, Skills, Experience & Educational Qualification

Strong knowledge of Control Frameworks such as COSO (essential) and COBIT (preferred)

Strong knowledge and experience of working with risk monitoring, controls testing and/or internal audit assurance assignments and tools, techniques, and industry best practice (essential)

Working knowledge of financial services products, systems, processes, and distribution methods (essential)

Strong Knowledge of UK financial services sector, including regulatory, governance and risk management rules and regulations including AAF reporting or covering equivalent reports offering assurance over outsourced services specifically elements that would impact financial reporting

Previous experience of conducting SOX testing or equivalent IFC reviews

Strong knowledge of Operational Risk in financial services in investment management and insurance

Strong written and verbal communication and negotiation skills

Ability to challenge constructively, and to be pragmatic where appropriate

Curious and continually looking to seek out improvements and not just accepting the status quo

Ability to work collaboratively across immediate team and broader Risk & Compliance function whilst also being able to work independently under own initiative

Strong drive and delivery, committed to achieving results and delivering on time

Strong analytical thinking and a critical evaluator of information/issues

Excellent stakeholder management skills, with the ability to successfully navigate a complex organisation as well as build strong relationships and work collaboratively with teams across the business

Ability to operate remotely, in a diverse and multi-cultural environment

International work or consultancy exposure would be a definite plus

Good presentation and report writing skills, including written and oral communication skills

Good Microsoft Office skills (Word, Excel, and PowerPoint)

Desired Skills

Ability to quickly learn and assimilate key processes and procedures

Ability to analyse business requirements and regulations, highlighting key considerations or new requirements

Ability to manage conflicting objectives and to work to pressured deadlines

Ability to make quick independent decisions based on logical thought processes

Good organisation and logistical skills

Experience

Minimum of 3 years experience in a Risk/Audit function/Big4 within a financial institution with focus on financial controls testing

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people

We also welcome those who take part in military service and those returning from career breaks