AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
57 M&C Saatchi Performance Jobs
Head of Process Excellence and Intelligent Automation
8-10 years
Mumbai
1 vacancy
Head of Process Excellence and Intelligent Automation
M&C Saatchi Performance
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are MG Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the MG plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At MG our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
MG Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in MG plc s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI Insights), Business Transformation, Management Consulting Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk Compliance and Audit provide our people with exciting career growth opportunities.
Overall Job Purpose
The role holder s primary objective is to drive process transformation initiatives for Asset management business with an objective to drive process efficiency and effectiveness, resulting in delivering better services to the end customer with improved controls , improved employee satisfaction and reduce cost
The role holder is responsible for identifying, developing, planning, managing and scaling up business process improvement and automation initiatives whilst overseeing the implementation of planned deliverables.
As part of the role, this person is expected to consult with sponsors and stakeholders to identity/review improvement opportunities including outcomes, time frames, and funding. They are also required to ensure that program outcomes are accomplished and in line with business objectives including the management of program budgets.
They will be required to govern and own the technical deliverables of the team and responsible for supporting the development of the intelligent automation service offering for MG Asset Management.
Accountabilities / Responsibilities
- Drives management plans and activities from initiation to implementation sustainment to achieve desired business outcomes from the process transformation and intelligent automation programme of works.
- Drive and ensure the success of process improvement initiatives across the businesses
- Engages leaders, stakeholders and other impacted audiences to create an engaged workforce who understands business goals what it means for customers and employees.
- Leads the execution of change management programs; assesses and adapts as needed to ensure quality of execution.
- Leads evaluation of intelligent automation capabilities and new ways of working.
- Oversee utilisation and budget planning for the programme
- Educates the organization on opportunities, raising digital awareness and dexterity across teams.
- Maintain assertive communication and keep day to day effective contact with Business Owners and senior leadership teams
- Provide accurate and valuable MIS for key stakeholders
- Monitor and mitigate project/ program risks
- Act as the first-line escalation point of contact for all matter pertaining to process excellence and intelligent automation programme
MG Asset Management leadership
MG Plc Support Groups
Third Party teams
Knowledge, Skills, Experience Educational Qualification
Knowledge Skills (Key):
- Strong process transformation experience in asset management domain.
- Strong experience in the SDLC with a proven track record of managing large programmes and high impact deliveries with intelligent automation focus.
- Strong Experience in handling consulting engagements and experience of delivering process improvement projects
- Excellent understanding of process excellence methodologies like Lean Six Sigma, Design Thinking.
- Experience in business analysis, high level design and data architecture
- Highly experienced in managing a diverse cross-functional team.
- Proven track record of managing senior level stakeholders (CXO / Director) across locations
- Team player with experience in leading and collaborating cross-team to ensure successful delivery of solutions.
- Excellent understanding of low code products as well as other automation platforms upcoming trends in the automation landscape.
- Intelligent automation experience and skills in using low-code AI/ML led automation platforms and understanding of Cloud concepts (SaaS, PaaS and IaaS)
- Strong stakeholder management skills and an ability to handle multiple clients and multiple team members with confidence
- Strong organizational, interpersonal, work management, communications and analytical skills
- Strong Leadership skills
Knowledge and Skills (Desirable):
- Experience in automation platform such as BPM and OCR / Extraction engines is desirable
- Good knowledge of support tools used (Service Now, JIRA, Confluence, Azure DevOps) is desirable.
Experience:
- 15+ years of corporate experience and large part of that with asset management firms
- 7+ years of project management skills, people management experience and agile coaching.
- 5+ years of experience leading process improvement and automation projects in Asset Management.
- Experience working in fast paced agile environments and cross functional teams
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Head Public Relations roles with real interview advice
What people at M&C Saatchi Performance are saying
What M&C Saatchi Performance employees are saying about work life
based on 18 employees
Flexible timing
Monday to Friday
No travel
Day Shift
M&C Saatchi Performance Benefits
Work From Home 
Health Insurance 
Team Outings 
Soft Skill Training 
Free Food 
Compare M&C Saatchi Performance with
R.R. Donnelley
Compare
Epsilon
Compare
Denave
Compare
Smollan Group
Compare
ChannelPlay
Compare
Affinity Express
Compare
Regalix
Compare
Franchise India Brands
Compare
Xdbs
Compare
Echobooom Management & Entrepreneurial Solutions
Compare
Publicis
Compare
Cheil India
Compare
Mediamint
Compare
Paragon Digital Services
Compare
CPM India Sales & Marketing
Compare
ReachLocal Services
Compare
Dentsu Aegis Network
Compare
Adglobal360
Compare
VSynergize Outsourcing
Compare
Omnicom Media Group
Compare
Similar Jobs for you
Share an Interview