Sr Manager - Business Operations Investment Technology

We are MG Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the MG plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At MG our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

MG Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in MG plc s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI Insights), Business Transformation, Management Consulting Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

As a third party access management analyst, you will be responsible for ensuring that the access rights and permissions of users are aligned with the business needs. You will work closely with the front office teams and third party system providers to manage the access lifecycle, monitor the access activities, and resolve any access issues or incidents. You will also provide support and guidance to the business users on the best practices and procedures.

Key Work Level Accountabilities:
Experienced Colleague

Key responsibilities for this role:
Manage the access requests, approvals, provisioning, de-provisioning, and reviews of the third party systems, such as Blackrock Aladdin and other front office systems.
Ensure that the access rights and permissions are granted in accordance with the business requirements, the security policies, and the regulatory standards.
Monitor and audit the access activities and logs of the third party systems, and report any anomalies, violations, or incidents to the relevant stakeholders.
Coordinate with the third party system providers, the IT security team, and the business users to troubleshoot and resolve any access issues or incidents, and implement corrective and preventive actions.
Provide training, support, and guidance to the business users on the access management processes, policies, and best practices for the third party systems.
Maintain and update the access management documentation, records, and reports for the third party systems.
Identify and recommend opportunities for improving the access management efficiency, effectiveness, and security for the third party systems.

Key Skills, Competencies Experience:

Skills and Competencies
Good communication skills, both written and verbal
High level of accuracy and good attention to detail
Ability to prioritise and meet deadlines
Basic understanding of MS Office (Word, Outlook)
Strong Excel spreadsheet skills
A proactive team player who is confident about working independently
Logical and analytical approach coupled with intelligence, passion and a drive to learn

We have a diverse workforce and an inclusive culture at MG Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.