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Luxoft

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3.7

based on 614 Reviews

413 Luxoft Jobs

Technical Support Analyst with Python

Luxoft

3.7

based on 614 Reviews

5-6 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Technical Support Analyst with Python

Luxoft

posted 13d ago

Job Role Insights

Flexible timing

Key skills for the job

Python Oracle Linux Administration Windows System Administration Scheduling IIS Administration

+ 4 more

Job Description

Be a part of our Business Application Maintenance Team

Interact with business stakeholders, conduct root cause analysis with the relevant IT streams, define and coordinate the implementation of solutions

Coordinate with different internal and external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data Centre maintenance

Promote the overall stability of the systems through system monitoring and implementation of best practices

Incident and problem management according to ITIL standards and uphold high standards for timely issue resolution.

Act as a strong gatekeeper to the production environment and assess change impact, risk, and performance.

Mentor junior team members to provide high quality application services

Willing to work outside scheduled hours and on weekends

Skills

Must have

Knowledge of ITIL incident and problem management

Practical scripting experience (Python)

Solid Windows knowledge and Linux knowledge are a plus. 5 years+

Basic knowledge of relational databases (MSSQL, Sybase, Oracle)

5+ years of experience within a Production environment hosted on Windows

Basic operational knowledge of Middleware platforms (MQ, IIS, tomcat)

Experience in production system monitoring and scheduling concepts

Capable of understanding client / end-user issues and translating them into problem statements for further investigations within IT

Nice to have

Confident communicator who can explain technology to non-technical audiences

Good problem-solving and diagnostic skills

Ability to support and deliver a high-quality service to stakeholders

Ability to work under pressure and manage multiple, concurrent/conflicting priorities.

Self-driven, highly motivated and have very high standards concerning quality of service delivered and attention to detail

Comfortable working independently, as well as in a team-oriented environment

Employment Type: Full Time, Permanent

Read full job description

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What people at Luxoft are saying

What Luxoft employees are saying about work life

based on 614 employees

85%

95%

80%

92%

Flexible timing

Monday to Friday

No travel

Day Shift

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Technical Support Analyst with Python

Luxoft

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What people at Luxoft are saying

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Luxoft Benefits

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