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Siebel L2 Support Consultant
Luxoft
posted 11hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Provide Level 2 support for application issues, diagnosing and troubleshooting problems in a timely manner.
Manage and monitor database operations using PL/SQL for efficient query handling and data integrity.
Create and maintain automation scripts with Java and Linux scripting for operational tasks and system management.
Use Python for scripting solutions and performance monitoring.
Integrate and maintain cloud services using Azure API, including monitoring, scaling, and performance optimization.
Escalate complex issues to higher support levels or development teams when necessary.
Collaborate with stakeholders to improve operational processes and workflows.
Optionally, manage and support Siebel CRM solutions for troubleshooting and customizations.
Skills
Must have
Proven experience in PL/SQL for database management, troubleshooting, and support.
Proficiency in Java and Linux scripting for server and operational automation.
Experience with Python for monitoring, scripting, and data handling.
Familiarity with Azure API for cloud service operations, monitoring, and support.
Strong analytical and problem-solving skills to resolve technical issues efficiently.
Excellent communication skills for interacting with clients, developers, and other stakeholders.
Ability to manage multiple priorities and handle critical situations under pressure.
Nice to have
Experience with Siebel CRM for support and custom integration.
Knowledge of monitoring tools, logging, and system diagnostics.
Familiarity with ITIL or similar support frameworks.
Experience with Agile methodologies and ticketing systems (e.g., JIRA, ServiceNow).
Other
Languages
English: B2 Upper Intermediate
Employment Type: Full Time, Permanent
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People are getting interviews at Luxoft through
People are getting interviews through
(based on 79 Luxoft interviews)
Job Portal
Company Website
Referral
Campus Placement
Recruitment Consultant
56%
11%
4%
1%
1%
27% candidates got the interview through other sources.
High
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What people at Luxoft are saying
What Luxoft employees are saying about work life
based on 601 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Luxoft Benefits
Submitted by Company
Friendly Environment Global Relocation Luxoft Training Center Recognition and Evaluation Mentoring Program
Submitted by Employees
Health Insurance 
Work From Home 
Soft Skill Training 
International Relocation 
Job Training 
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