IT Support Engineer

We are seeking an IT Support Engineer to join our dynamic IT team. The role involves providing technical support for hardware and software systems, maintaining the IT infrastructure, and ensuring efficient operations of computer networks and servers. This is a great opportunity for an individual passionate about IT systems, cloud technologies, and troubleshooting, with a desire to learn and grow within the IT support field.

Windwos server, IIS administration

Basic knowledge of AWS administration

Monitoring and maintaining computer systems and networks

Responding in a timely manner to service issues and requests

Providing technical support across the company

Provisioning systems and accounts for new users

Repairing and replacing equipment as necessary

Basic knowledge on Database Administration

Understanding of Security and Networking Concepts and practices.

Backup and restoration

Willingness to learn

Review corporate IT network and security controls to come up with improvements regularly.

Troubleshoot incidents, identify root cause, fix, and document problems, and implement preventive measures.

Responsible for day-to-day administration of cloud servers and applications.

Install, configure, and maintain various types of hardware and software

Regular Server and System health check-ups.

Identifying and solving any problems that arise with computer networks and systems.

Maintaining the IT Assets.

Carefully learning metrics and monitoring the health or use of AWS resources on a full scale by leveraging Amazon CloudWatch.

Management of full AWS lifecycle, provisioning, security, and automation.

Responsible for publishing applications and maintaining release notes.

Administration of SVN repositories.

Management of disaster recovery and the creation of backups.

Partner with other engineers and architects to make sure the proposed designs meet both business and security requirements