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3 Luna Technologies Jobs

salesforce Administrator

1-4 years

Mumbai

1 vacancy

salesforce Administrator

Luna Technologies

posted 5mon ago

Job Description

Dear Candidates,
Greetings from Luna Technologies Pvt Ltd,
Position : Salesforce Administrator
Job Location : Navi Mumbai
Salary: Depends on Experience
Company Website: https://luna.co.in/
Qualification: Any Graduate
Experience: Min 1 year
Roles & Responsibilities:
1. System Configuration and Maintenance:
  • Customization: Customize Salesforce to align with business processes and requirements using point-and-click tools like Workflow Rules, Process Builder, and Flows.
  • Data Management: Import, reduplicate, clean, and maintain data integrity within Salesforce.
  • Security: Manage user roles, profiles, permissions, and sharing settings to control access to data.
2. User Support and Training:
  • Training: Train new users on Salesforce features and capabilities, and conduct ongoing training sessions as needed.
  • Support: Provide day-to-day support to users, troubleshoot issues, and help resolve user-specific problems.
3. Analytics and Reporting:
  • Reporting: Create and maintain reports and dashboards to provide visibility into sales, marketing, and customer service performance.
  • Analytics: Use Salesforce features like Einstein Analytics or external tools to analyze data trends and make data-driven decisions.
4. Automation and Workflow:
  • Workflow Automation: Implement automation processes using Workflow Rules, Process Builder, and Flow to streamline business processes.
  • Approval Processes: Design and implement approval processes for various business scenarios.
5. Integration and Development:
  • Integration: Work with developers to integrate Salesforce with other systems using APIs or middleware tools.
  • AppExchange: Evaluate and install third-party apps from Salesforce AppExchange to extend Salesforce functionality.
6. Documentation and Compliance:
  • Documentation: Maintain documentation on customizations, processes, and policies related to Salesforce.
  • Compliance: Ensure Salesforce configuration and usage comply with organizational policies and industry regulations (e.g., GDPR, HIPAA).
7. System Monitoring and Maintenance:
  • Performance Monitoring: Monitor system performance, troubleshoot issues, and optimize performance as needed.
  • Release Management: Manage Salesforce releases and updates, including testing and rollout of new features.
8. Continuous Improvement:
  • Best Practices: Stay informed about Salesforce updates, new features, and best practices to recommend improvements.
  • Process Optimization: Identify opportunities to optimize business processes using Salesforce capabilities.
9. Project Management:
  • Projects: Lead or assist in Salesforce-related projects such as system upgrades, migrations, or new feature implementations.
  • Coordination: Coordinate with stakeholders across departments to gather requirements and implement solutions.
10. Communication and Collaboration:
  • Stakeholder Engagement: Collaborate with stakeholders including executives, managers, and end-users to understand business needs and priorities.
  • Training and Documentation: Communicate changes, updates, and best practices to users through training sessions, documentation, and emails.
IF INTERESTED SHARE FOLLOWING DETAILS WITH YOUR UPDATED CV on recruitment3@luna.co.in OR CONTACT SNEHA 8369340225

Employment Type: Full Time, Permanent

Functional Areas: Software/Testing/Networking

Read full job description

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What people at Luna Technologies are saying

What Luna Technologies employees are saying about work life

based on 84 employees
59%
94%
41%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Luna Technologies Benefits

Submitted by Company
Job Training
Team Outings
Health Insurance
Soft Skill Training
Submitted by Employees
Free Transport
Job Training
Cafeteria
Soft Skill Training
Health Insurance
Child care +6 more
View more benefits

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Luna Technologies Navi Mumbai Office Location

View all
Navi Mumbai Office
Headquarter
W200, TTC Industrial Estate, Koparkhairane, Navi Mumbai Navi Mumbai
400708

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