Telecalling/Telesales Role (0-2 yrs)

Objectives of this role :

- Understand customer psyche and record both successful and unsuccessful sales methods

- Handle huge volumes of inbound and outbound telecalling. Improve organisational efficiency through diligent observation skills as a telecaller.

Responsibilities :

1. Memorise scripts and customise them for the clients as per the situation while telecalling

2. Foster relationships with existing clients, and build a rapport with potential clients

3. Make reports and documentation based on conversations that took place during telecalling

4. Generate sales by making cold calls to active or old clients