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3.3

based on 87 Reviews

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2 Lrs Services Jobs

Urgent Requirement_Desktop Support_Faridabad & Bangalore_F2F Interview

1-3 years

₹ 0.5 - 2.5L/yr

Faridabad, Bangalore / Bengaluru

1 vacancy

Urgent Requirement_Desktop Support_Faridabad & Bangalore_F2F Interview

Lrs Services

posted 9d ago

Job Role Insights

Fixed timing

Job Description

Urgent Requirement -

Profile- Desktop Support Engineer

Location- Bengaluru & Faridabad

Experience- 1-3yrs

Mode of Interview- F2F


Job Description-


  • Configuration of MS Outlook and troubleshooting the issues: This involves setting up and configuring Microsoft Outlook for email and addressing any problems users encounter with the application.

Configuring and troubleshooting issues in printers and scanners: This includes setting up and resolving problems with printers and scanners, such as connectivity issues or paper jams.

Worked on profile creation in Active Directory: This means creating user profiles in Active Directory, a directory service developed by Microsoft for Windows domain networks.

Hardware troubleshooting: Identifying and resolving hardware-related problems in computers and peripherals.

✔ Monitoring Ticketing Tool in BMC Remedy: Managing and responding to support tickets using the BMC Remedy ticketing tool.

Configuration of Manual IP Address: Manually setting IP addresses on devices when necessary.

Troubleshooting of laptops and desktop related issues: Identifying and resolving problems specific to laptops and desktop computers.

Communicate with vendors for providing hardware support: Interacting with hardware vendors to obtain support for faulty equipment.

DHCP: Configuring DHCP servers to reserve specific IP addresses for certain devices.

Knowledge IP Address: Understanding the different classes of IP addresses (e.g., Class A, B, C) and their uses.

✔ Having knowledge on Blue Screen of Death (BSOD) issue: Understanding and addressing the causes of BSOD errors in Windows operating systems.

Knowledge on DHCP and DNS: Understanding how DHCP (Dynamic Host Configuration Protocol) and DNS (Domain Name System) work in networking.

Disk Partition: Dividing a hard drive into separate storage areas, each with its file system.

LAN and WIFI Troubleshooting: Identifying and resolving issues with local area networks (LANs) and wireless networks (Wi-Fi).

Troubleshooting issues like system slowness, software not responding: Addressing common problems that affect system performance and software responsiveness.

Follow up with users to ensure that their issues have been resolved to their satisfaction: Checking back with users after resolving their issues to ensure they are satisfied with the outcome.


Can share resume at akriti.jaiswal@lrsservices.in


Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Lrs Services through

(based on 3 Lrs Services interviews)
Referral
100%
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at Lrs Services are saying

Desktop Support salary at Lrs Services

reported by 3 employees with 1-3 years exp.
₹1.6 L/yr - ₹4 L/yr
14% less than the average Desktop Support Salary in India
View more details

What Lrs Services employees are saying about work life

based on 87 employees
61%
40%
47%
94%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Lrs Services Benefits

Health Insurance
Job Training
Work From Home
Soft Skill Training
Cafeteria
Education Assistance +6 more
View more benefits

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