IND_Manager_WFM

About Lowe s
Lowes Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowes operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowes supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

About Lowe s India
At Lowes India, we are the enablers who help create an engaging customer experience for our $97 billion home improvement business at Lowes. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowes has a competitive edge in the market.

Core Responsibilities:

• Lead a team of analysts to drive analytics and operational reporting for labor allocation, payroll expense management, labor hours productivity & store operations facets of workforce management

• Collaborates cross-functionally to effectively drive projects, initiatives and conversation with varied stakeholders

• Identify and build new capabilities & processes at SSC-B by continuos dialogue with Store Operations and Workforce Management leadership group

• Effectively manage key stakeholders across the Store Operations and Workforce Management teams

• Develop/enhance analytical capabilities based on past experience & expertise, leading to creation of actionable insights for the business

• Assists Store Operations Consultants with development of productivity solutions based on field feedback

• Solve complex problems and share critical information to enable alignment across the organization

• Develops operational metrics and presents data with a clear point of view so that insights can be used to help drive business strategy

• Establish Global working best practices to enable effective partnership and build execution ownership

• Create & drive problem solving culture within teams to solve execution & business problems

• Drive operational excellence practices within the team

Years of Experience:

Overall 8+ year of Experience

• 8+ years of experience in Operations Management / Payroll or Labor Management

• Prior experience in data analytics, visualization and customer experience

• Prior experience with business intelligence and reporting tools (e.g. MicroStrategy, Teradata, etc.)

• 4+ years of prior leadership experience

Required Minimum Qualifications:

Bachelors degree in Business, Analytics, Operations Research, Supply Chain Management or Related Field

Skill Set Required

Primary Skills (must have)

• Experience in leading a team of analytical and operations associates

• Demonstrated ability to work cross functionally

• Demonstrated ability to bring thought leadership on an everyday basis

• Experience in Data mining and visualization tool such as PowerBI, SQL, Microstrategy and Excel

• Experience in senior stakeholder management

• Excellent problem-solving and time management skills

• Exceptional skills in building analytical models, proficient in mathematical and Statistical analysis

• Experience in or knowledge of Store Planning and Optimization through use of modeling and simulation tools

Secondary Skills (desired)

• Experienced in Python and R

Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.