Analyst

At Lowes India, we are the enablers who help create an engaging customer experience for our nearly $90 billion home improvement business at Lowes. Our 3100+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative ways to ensure Lowes has a strong competitive edge in the market. Lowe s India is certified as a Great Place to Work by the Great to Place to Work Institute, India, and has been recognized as one of Economic Times Best Brands for 2020.

Our Technology team supports E-commerce, Mobile, IT & Cloud Infrastructure, and Corporate Systems at Lowes India, enabling various functions such as supply chain, merchandising, distribution, corporate services, etc. The Data & Analytics teams help make data-driven decisions in merchandising, store operations, finance, and supply chain. The Business Services team builds business services capabilities across Merchandising, Marketing, Supply Chain, Store Operations, Enterprise Item Content, and Private Brands. The Finance and Accounting team manages Transaction Accounting, Customer and Inventory Accounting, Margin and Cost Accounting, Financial Planning and Analysis, Business Finance support, Tax and Enterprise Strategic Sourcing for the U.S. and Canada business. The Product Management team builds and manages tech products and solutions for our stores and online channels. And Lastly, our Shared Services team empowers other groups to do their job well. To know more about Lowe s India, visit www.lowes.co.in

Core Responsibilities:

The BA team comprises business intelligence and digital consulting professionals with expertise in the domain of e-commerce/online retail focused on customer analytics and insights. The team uses the power of data analytics and industry research to ensure supreme customer experience on Lowes.com, which is one of the most crucial levers in driving online revenue growth. As an analyst your day to day activity would involve :

Responsible for hands-on working at various nodes of data-driven consulting process: right from pulling and aggregating data from various sources, category short term and long term strategy with stakeholders.

Run reporting for projects, site scrub for search, browse and left navigation experience

Collect, verify, analyze and summarize data using a variety of digital analytics tools and platforms to derive compelling insights and highlight performance trends that can be used to improve user experience.

Understand online and e-commerce business, analyze customer data such as their onsite behavior, their product preferences, qualitative feedback, etc.; Build on the fly dashboards & apply advanced analytics methods to draw insights, and then translate them into business recommendations

Create insight-based action plans to solve identified opportunity areas for different categories enabling driving Global navigation practice.

Maintain and distribute daily, weekly and event reports

Utilize programmatic and quantitative methods to identify patterns and relationships in large data sets, as well as apply mathematical, statistical, and other data-driven analysis to address intelligence questions

Required Skill Set

Soft Skills

Communication

Problem Solving

Industry trend knowledge

Technical skills

Excel

SQL

Python/R

Any Visualization tool

Adobe Analytics/Google Analytics

Functional Skills

Data Analysis and Insight Generation

Research on potential opportunity

Retail knowledge

Ecommerce/Digital Analytics

Years of Experience

2+ years relevant experience