Business Analyst

Job Description: Business Analyst

Position: Business Analyst
Location: Near Central Silk Board Metro Station, BTM Layout, Bangalore
Experience Required: 2-5 years (Female candidates preferred)

Education:

• MBA (Operations/IT) or BE/BTech (CS/IT)
• Certification in Business Analysis (preferred)

Key Skills

• Strong communication and documentation skills.
• Proficiency in project management tools (e.g., JIRA, Trello).
• Familiarity with ERP systems and business processes in industries like retail, healthcare, education, and manufacturing.
• Analytical mindset with a willingness to learn new technologies.
• Experience in Agile/Scrum methodologies, writing user stories, and maintaining product backlogs.
• Expertise in requirement elicitation techniques, creating business process diagrams, flowcharts, workflows, FRD (Functional Requirement Document), and NFRD (Non-Functional Requirement Document).
• Ability to design workflows, decision trees, and swimlane diagrams for process clarity and optimization.

Technical Skills

1. ERP Implementation
2. Agile/Scrum Methodology
3. JIRA/Confluence
4. Microsoft Office Suite (Excel, PowerPoint, Word)
5. Tableau/Power BI
6. Wireframing Tools (Balsamiq, Axure, Figma)

Roles and Responsibilities

Requirement Elicitation and Documentation

• Conduct client interviews, workshops, surveys, brainstorming sessions, and prototyping to gather and analyze requirements.
• Create and maintain BRD (Business Requirement Document), FRD (Functional Requirement Document), and NFRD (Non-Functional Requirement Document).
• Write clear and concise user stories, define acceptance criteria, and prioritize requirements in collaboration with stakeholders.
• Develop business process diagrams, flowcharts, and workflows to visualize and document processes.

Agile/Scrum Collaboration

• Work closely with Product Owners, Scrum Masters, and development teams to ensure smooth Agile processes.
• Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Maintain and manage product backlogs, ensuring that requirements are detailed, prioritized, and ready for development.
• Collaborate with teams to refine user stories and break down epics into actionable tasks.

Business Process Mapping and Workflow Optimization

• Analyze and document end-to-end business processes.
• Design workflows, decision trees, and swimlane diagrams to improve process clarity and efficiency.
• Conduct As-Is and To-Be Gap Analyses to identify and propose improvements.

Collaboration and Delivery

• Translate business requirements into technical specifications for development teams.
• Act as the liaison between clients and internal teams to ensure seamless communication.
• Monitor project timelines, deliverables, and budgets, identifying risks and implementing mitigation strategies proactively.

Training and Support

• Support User Acceptance Testing (UAT), conduct post-implementation reviews, and deliver client training sessions.
• Provide ongoing support and optimize delivery processes for efficiency.

Preferred Certifications

• CBAP, ECBA, PMP, or Certified ScrumMaster (CSM)