Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Logitech G

Compare

No reviews yet

30 Logitech G Jobs

CX Risk Audit Lead

Logitech G

4-7 years

Bangalore / Bengaluru

1 vacancy

CX Risk Audit Lead

Logitech G

posted 2mon ago

Job Role Insights

Key skills for the job

Legal Operations Auditing Analytical Chemistry Compliance Business Operations

+ 4 more

Job Description

Description

We are seeking a meticulous and analytical Risk Audit leader to join our Customer Experience team. The ideal candidate will be responsible for auditing and analyzing various parts of our business operations to ensure adherence to internal policies, industry regulations, and compliance standards. This role is critical in identifying areas of risk, monitoring performance, and engaging in remedying issues. The Risk Audit lead will work closely with cross-functional teams to recommend improvements and safeguard the integrity of our business.

Key Responsibilities:

Develop and implement audit strategies to continuously monitor adherence to best practices.
Conduct regular audits across various business units, ensuring compliance with policies, industry standards, and regulatory requirements.
Analyze data and workflows to identify inconsistencies, inefficiencies, or potential risks.
Collaborate with teams to recommend corrective actions and policy updates where necessary.
Prepare detailed reports on audit findings, highlighting areas for improvement and mitigation strategies.
Ensure that all findings are followed up and resolved in a timely manner.
Customer Care Response Team duties:
- Handling exceptional safety and legal inquiries
- Work with CX Business Process Manager to conduct regular reviews of all Safety process documentation to identify necessary process updates
- Collaborate with the legal team to ensure that any and all safety issues are reported on and escalated when needed/required
- Identify and verify product defects/concerns and escalate according to defined procedures received for further investigation to completion
- Direct the collection and preparation of safety samples as requested by the legal team
- Help update and maintain the Safety tracker
- Attend, when required, meetings with QA and/or Safety Committee to help review reported global safety issues
- Analyze product safety complaints and communicate it to the Product Specialist Team

Qualifications:

Proven experience in business auditing, compliance, or related roles
Strong knowledge of auditing procedures, compliance standards, and industry regulations
Technical proficiency in using CX Operational tools and software
Excellent analytical and problem-solving skills
High attention to detail with the ability to manage multiple audits and projects simultaneously
Strong communication and collaboration skills, with the ability to present findings and recommendations clearly