filter salaries All Filters (1)

Clear all

376 Logistics Jobs in Gurgaon / Gurugram

Customer Experience Consultant

3-8 years

Pune, Gurgaon / Gurugram, Mumbai

12 vacancies

Customer Experience Consultant

Maersk

posted 3d ago

Job Description

Job Description:

  • Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks.
  • Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
  • At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.

Roles & Responsibilities

  • Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
    • Customer channel management
    • Case Management
    • Customer onboarding and relationship management
    • Contract and dispute management
    • All file management activities post booking.
    • Documentation.
    • System Updates.
    • Operational finance.
    • Proactive communication with customer service in case of exceptions.
    • Supporting Customer Service in customer query resolution and exception handling.

What are we looking:

  • A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
  • Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Consultant roles with real interview advice

What people at Maersk are saying

4.2
 Rating based on 3 Customer Consultant reviews

Likes

Work life balance, benefits and perks

  • Job security - Good
  • +2 more
Dislikes

No growth / promotion unless you have good contact / rapot with manager. Experience or your work doesn't matter

  • Skill development - Poor
  • +1 more
Read 3 Customer Consultant reviews

Customer Consultant salary at Maersk

reported by 15 employees with 1-10 years exp.
Lock Unlock
₹5 L/yr - ₹9.8 L/yr
112% more than the average Customer Consultant Salary in India
View more details

Compare Maersk with

Accenture

3.8
Compare

Capgemini

3.7
Compare

IBM

4.0
Compare

Infosys

3.6
Compare

TCS

3.7
Compare

Wipro

3.7
Compare

Delhivery

3.9
Compare

Ecom Express

3.8
Compare

Blue Dart Express

4.0
Compare

DHL Supply Chain

4.2
Compare

DHL Express

4.1
Compare

FedEx Express

4.0
Compare

DP World

3.9
Compare

VRL Logistics

3.8
Compare

Maersk Line

4.2
Compare

DB Schenker

4.3
Compare

Aramex

3.6
Compare

Yusen Logistics

4.0
Compare

Kuehne + Nagel

4.0
Compare

Hyundai Glovis

3.8
Compare

Similar Jobs for you

Controller at Alliant Group

Hyderabad / Secunderabad

5-10 Yrs

₹ 0.5-3 LPA

Executive Supply Chain Management at Abk Imports

Pune

1-3 Yrs

₹ 0.5-3 LPA

Customer Service at TVS SCS Global Freight Solutions Ltd

New Delhi

5-9 Yrs

₹ 0.6-0.8 LPA

Logistics Analyst at Flex

Chennai

0-4 Yrs

₹ 0.6-1.5 LPA

Business Development at 1HResource Solutions

2-3 Yrs

Not Disclosed

Assistant Manager at Dahnay Logistics

Kolkata, Hyderabad / Secunderabad + 1

6-10 Yrs

₹ 0.8-0.9 LPA

Head Freight at Logiwiz Logistics India Pvt Ltd.

Chennai

8-10 Yrs

₹ 0.6-0.8 LPA

Head Freight at Logiwiz Logistics

Chennai

8-10 Yrs

₹ 0.7-1 LPA

Sales at Clearfast Air Cargo Agencies Pvt Ltd.

2-5 Yrs

Not Disclosed

Senior Sales Manager at skyleaf consultant

7-17 Yrs

Not Disclosed

3-8 Yrs

Pune, Gurgaon / Gurugram, Mumbai

3d ago·via naukri.com

4-5 Yrs

Gurgaon / Gurugram

5d ago·via naukri.com

Solution Purchaser

Schneider Electric India Pvt. Ltd.

4-5 Yrs

Gurgaon / Gurugram

4d ago·via naukri.com

Software Dev Engineer

Amazon India Software Dev Centre Pvt Ltd

0-7 Yrs

Gurgaon / Gurugram

4d ago·via naukri.com

Field IT Manager

Amazon India Software Dev Centre Pvt Ltd

6-16 Yrs

Gurgaon / Gurugram

4d ago·via naukri.com

Field IT Manager, OTS Field IT

Amazon India Software Dev Centre Pvt Ltd

6-16 Yrs

Gurgaon / Gurugram

4d ago·via naukri.com

Sr. Manager-Order Execution

Schneider Electric India Pvt. Ltd.

1-3 Yrs

Gurgaon / Gurugram

6d ago·via naukri.com

3-8 Yrs

Gurgaon / Gurugram

6d ago·via naukri.com

5-9 Yrs

Gurgaon / Gurugram

6d ago·via naukri.com

7-13 Yrs

Gurgaon / Gurugram

4d ago·via naukri.com
How was your last interview experience?

Recently Viewed

JOBS

Gushwork

14 jobs

JOBS

Browse jobs

Discover jobs you love

JOBS

GroundTruth

33 jobs

PHOTOS

Growisto

7 office photos

SALARIES

Otto

COMPANY BENEFITS

Uber

No Benefits

SALARIES

Otto

REVIEWS

Careem

No Reviews

SALARIES

Otto

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent