Closing Manager | Residential Sales | Kothrud & NIBM

Business Development

•     Consistently identify and qualify leads in designated markets to achieve set personal targets. Initiate leads through B2B and B2C sales calls and by leveraging Lodha Groups existing network to understand their property requirements
•     Deliver sales numbers as per business plan, both in terms of sourcing and closing - ensure completion of sales targets on a consistent basis through the year
•     Ensure cross-selling to enhance sales value productivity with existing customers

Client Relationship Building

•     Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
•     In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status
•     Play a key role during various stages of customer engagement till delivery and provide support for query resolution

Industry Awareness

•     Keep abreast with relevant competitor details including price movements, construction activity, key trends and market dynamics
•     Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.

Team Collaboration

•     Support peer teams for effective deal closure, ensuring required documents (legal agreements, billing, credit etc.) are in place and monitoring collections for designated accounts
•     Coordinate with various departments (Customer Care, Sales Peer Teams etc.) to ensure exceptional customer service

Systems and Process Compliance

•     Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head
•     Maintain thorough adherence to SFDC and lead tracking mechanisms as required
•     Ensure highest standards of compliance to Lodha Groups policies, processes and value structure

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debolina.mukherjee@lodhagroup.com