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Locuz Enterprise Solutions

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3.8

based on 209 Reviews

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105 Locuz Enterprise Solutions Jobs

Desktop Support Engineer

Locuz Enterprise Solutions ltd

 · 

3.8

 based on 209 Reviews

1-2 years

Kashipur, Ramnagar

1 vacancy

Desktop Support Engineer

Locuz Enterprise Solutions

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

SAP CO Pharmacovigilance AutoCAD Hardware Networking Air Ticketing CCTV

+ 3 more

Job Description

Desktop L1- Roles and Responsibilities:
Exp: 1 to 2 Yrs
Location : Dehradun

Installation and Configuration of OS on laptops & Desktops.
CCTV installation and troubleshooting.
Ticketing tool (Service Desk portal) knowledge and its functionality.
Configure desktop and laptop as per the desktop/laptop standardization policies
Installation and Configuration of MS office Troubleshooting issues related to standard office software s (MS Office Word, xls, PowerPoint etc.).
Installation / re-installation / configuration of in-scope client software / applications and Other applicable business Software s.
Installing and troubleshooting SAP, AutoCAD, CorelDraw, Adobe acrobat writer, etc
IMAC submission for allocation and deallocation of devices
Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
Installation / Troubleshooting / re-installation / configuration of systems, printers, scanners. Troubleshoot print queue related issues.
Configure appropriate rights and permissions for accessing printers.
Configure Print Queues for Servers / Users / Groups.
Troubleshooting of critical network issues for end users.
Support for local area network issues (LAN), DHCP client.
Configuration of IP addresses in PCs and adding the same to VLANs (As applicable).
Installation / configuration of e-mail clients.
Performing user data recovery as applicable.
Installation and Configuration of Anti-Virus Software.
Install approved OS patches onto desktops / laptops.
Remove virus from respective desktop / laptop with the antivirus software.
Troubleshooting of critical Desktops & Laptop hardware problems.
Raising tickets with coordination with vendor for hardware related issues and follow up until closure.
Pick up the assigned incidents & tickets and work until closure

Employment Type: Full Time, Permanent

Read full job description

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What people at Locuz Enterprise Solutions are saying

Desktop Support Engineer salary at Locuz Enterprise Solutions

reported by 5 employees with 1-7 years exp.
₹2.9 L/yr - ₹3.5 L/yr
16% more than the average Desktop Support Engineer Salary in India
View more details

What Locuz Enterprise Solutions employees are saying about work life

based on 209 employees
64%
70%
52%
87%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Locuz Enterprise Solutions Benefits

Health Insurance
Work From Home
Job Training
Soft Skill Training
Team Outings
Education Assistance +6 more
View more benefits

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