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111 Loan Servicing Jobs

The Loan Servicing - Team Leader

6-11 years

₹ 5 - 15.2L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

The Loan Servicing - Team Leader

JPMorgan Chase & Co.

posted 22hr ago

Job Description

  • Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
  • Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro Past Due Reconciliation.
  • Ensure adherence to QUALITY QUANTITY SLAs and maintain a robust workflow allocation model.
  • Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed.
  • Implement a robust Knowledge Management model, including SOP maintenance and training.
  • Drive 100% compliance with process-related policies, guidelines, and controls.
  • Motivate and support team members to meet goals, identifying HIPOs and planning for their development.
  • Identify alternatives and options for issues, seeking alternative scenarios.
  • Work collaboratively with others, valuing diverse skills and building interdependence.
  • Identify training needs to improve performance and ensure compliance with training timelines.
  • Ensure high team depth with trained backups for critical work queues.
Required qualifications, skills and capabilities
  • Hold a Bachelors degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles.
  • Gain knowledge of loan systems like Loan IQ.
  • Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems.
  • Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
  • Maintain a strong risk and control mindset.
  • Understand investment banking products, including loans.
  • Drive small to medium-sized projects, achieving strong results.
Preferred qualifications, skills and capabilities
  • Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets.
  • Communicate excellently and possess the ability to pick up complex systems architecture easily.
  • Drive global initiatives and effect change in a large organization.

Employment Type: Full Time, Permanent

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What people at JPMorgan Chase & Co. are saying

4.0
 Rating based on 429 Team Lead reviews

Likes

I like the work culture here. The people you work with. My senior leaders were friendly and down to earth. (My VP and AVP) they made me feel like second home.

  • Salary - Excellent
  • +6 more
Dislikes

Senior leaders have to interfere and get to know how and what challenges are faced by new employees in their team because Managers have communication gap, misunderstanding and unfriendly. Sometime they will be rude while giving feedbacks and demotivated.

Read 429 Team Lead reviews

Team Lead salary at JPMorgan Chase & Co.

reported by 5.6k employees
Lock Unlock
₹5.6 L/yr - ₹16.5 L/yr
22% more than the average Team Lead Salary in India
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