Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Premium Employer

Loadshare Networks

Compare

3.4

based on 352 Reviews

14 Loadshare Networks Jobs

Deputy Manager I - Product Support

Loadshare

3.4

based on 352 Reviews

2-5 years

Bangalore / Bengaluru

1 vacancy

Deputy Manager I - Product Support

Loadshare Networks

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Excel SQL Customer Support Zendesk CRM

+ 11 more

Job Description

As a Support Engineer you will be responsible for resolving support incidents, investigating issues, conducting root cause analyses, and supporting the product team in addressing user challenges and implementing new features. You will be directly working with other engineering team to resolve problems and liaisioning with product developers to handle escalations.

Qualifications and Experience

You have a strong customer focus & is proficient in SQL, Database, Excel
You have worked in support for Cloud web based application & Android application
You have used support tools like Freshdesk/Zendesk/Others Experience in a B2B SaaS organization
You have a sharp troubleshooters mind & you can express problems, causes, diagnosis and solutions in a clear concise manner
You have excellent spoken and written communication skills (English & Hindi)

Job Requirement

Trouble shooting, Problem solving, Customer success, Customer service, relationship management, stakeholder management, training, implementation, gap analysis
SQL, Database, Excel

Employment Type: Full Time, Permanent

Read full job description

Prepare for Deputy Manager 1 roles with real interview advice

What people at Loadshare Networks are saying

Deputy Manager 1 salary at Loadshare Networks

reported by 3 employees with 5-14 years exp.

₹6.2 L/yr - ₹7.2 L/yr

23% more than the average Deputy Manager 1 Salary in India

View more details

What Loadshare Networks employees are saying about work life

based on 352 employees

65%

69%

42%

95%

Flexible timing

Monday to Saturday

No travel

Day Shift

View more insights

Compare Loadshare Networks with

Delhivery

3.9

Compare

Shadowfax Technologies

3.6

Compare

XpressBees

3.6

Compare

BlackBuck

3.8

Compare

GATI-KWE

3.9

Compare

Blue Dart Express

4.0

Compare

DTDC Express

3.7

Compare

Vulcan Express

4.3

Compare

Mahindra Logistics

3.9

Compare

ElasticRun

3.5

Compare

DHL Global Forwarding

4.1

Compare

Allcargo Logistics

3.8

Compare

National Commodities Management Services

3.9

Compare

Spoton Logistics

4.5

Compare

Yusen Logistics

4.0

Compare

Kuehne + Nagel

4.0

Compare

DSV - Global Transport and Logistics

3.9

Compare

Cargo Service Center India

3.8

Compare

Vanderlande Industries

3.9

Compare

TNT Express

4.3

Compare

Similar Jobs for you

Safety Associate at Accenture Solutions Pvt Ltd

Hyderabad / Secunderabad

1-3 Yrs

₹ 3-5 LPA

Safety Associate at Accenture Solutions Pvt Ltd

Hyderabad / Secunderabad

1-3 Yrs

₹ 3-5 LPA

Customer Support Specialist at Acads360 India

Ghaziabad

5-7 Yrs

₹ 7-12 LPA

Social Media Associate at Laundryheap India Private Limited

Bangalore / Bengaluru

2-5 Yrs

₹ 3-5 LPA

Customer Support Associate at Iron Systems, Inc

Noida

1-5 Yrs

₹ 1-5 LPA

Customer Service Associate at Laundryheap India Private Limited

Bangalore / Bengaluru

2-4 Yrs

₹ 4-5 LPA

Product Support Executive at DIMA ENGINEERING

Mumbai

1-4 Yrs

₹ 7-10 LPA

Technical Support Executive at DEVISOFT TECHNOLOGIES PRIVATE LIMITED

Surat

1-4 Yrs

₹ 3-6 LPA

Product Support Engineer at Redbus

Bangalore / Bengaluru

1-3 Yrs

₹ 3-5 LPA

Senior Product Support Specialist at Cornerstone India

Hyderabad / Secunderabad

5-10 Yrs

₹ 7-12 LPA

Loadshare Networks Bangalore / Bengaluru Office Location

View all

Bangalore / Bengaluru (1)

Bengaluru Office

Headquarter

LoadShare Networks Pvt Ltd No. 509,3rd Floor, 6th Block,Kormangla Bengaluru
560095