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Supply Associate
LivSpace
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
As a Supply Associate, you will onboard cleaning contractors on Livspace platform. You will build and manage relationship with contractors in the respective cities.
- Manage contractor partner bandwidth.
- Monitor SLAs and solve customer escalations by working with contractor.
- You will be in-charge of scheduling/rescheduling of site visits for inspection where required.
- You will finalize and document agreed service cost in consultation with service partners.
- Allocate Customer success managers and handover of service activities to the Order Execution team.
- Ensure delegated customers queries/concerns are addressed on time.
- Ensure completion of all service activities within committed timelines, budget and quality by regular followup checks with customers/partners.
- Decide on fixes/redoing a job & follow up with partners to execute the same.
- Approve partner payout post service completion.
Job Requirement
- Graduate/Post Graduate from any Institution.
- 1 to 2 years of vendor management experience in cleaning or interiors category
- Excellent communication and interpersonal skills.
- Multi-tasker with prior experience of working on CRM tools.
- Hands-on with Microsoft Office & Google Suite tools including Excel, Google Sheet etc.
- Knowledge of basic negotiation and operations skills
Employment Type: Full Time, Permanent
Functional Areas: Supply Chain
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What people at LivSpace are saying
Supply Associate salary at LivSpace
reported by
5
employees
with 4-6
years exp.
₹4
L/yr - ₹7
L/yr
68%
more
than the average Supply Associate Salary in India
View more details
What LivSpace employees are saying about work life
based on 1.2k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
LivSpace Benefits
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