Liferay - Senior Business Analyst (4-6 yrs)

- Liferay is looking for a Senior Business Analyst to join its Global Services team.

- In this role, you will work closely with clients and internal Liferay teams to develop, design, and deliver cutting-edge custom solutions for our award-winning open source Digital Experience Platform.

- We're looking for people who love open source, enjoy wearing multiple hats, and want to grow with a company that's bursting at the seams.

Key Objectives:

- Manage project requirements and provide status updates to key project stakeholders (client and internal)

- Ability to independently drive requirements-gathering sessions or discovery sessions with the client and Liferay stakeholders

- Elicit and clearly document business and systems requirements

- Understand client verticals and their impact on project feature implementation

- Independently seek requirements in the absence of other senior members of the team

- Support and align efforts with the Liferay dev team to meet customer and business needs

- Ability to prioritize sprint-level feature development work for the Liferay development team

- Ability to breakdown features based on INVEST principles

- Assess business process and system inefficiencies, and their impact on the Liferay solution getting delivered

- Be able to independently present project details to non-tech stakeholders

- Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project requirements and progress

- Collaborate closely with developers and cross functional teams to implement the requirements, provide necessary guidance to testers during QA process, and to track progress on features under development

- Ability to work with project EMs/PMs on distilling criteria in project sizing documents

- Identify ways to increase adoption and customer satisfaction

- Identify improvement opportunities (proactive and reactive) within the PMO and SDOPS spaces

- Deep understanding of best practices in business analysis and quality

- Ability to multitask, stay organized, and thrive in a fast-paced work environment

- Ability to communicate complex business requirement concepts clearly and persuasively to diverse audiences

- Envision and research emerging market trends to provide the best solutions to customers

Coverage - Expected (at times) to cover the responsibilities of a Mid-level Business Analyst.

Qualifications:

- Bachelor's/Master's Degree in Business, Technology, or related fields

- 4-6 years of relevant experience in a strategy or business analysis-related role

- Understands the value and uses of portals in an enterprise environment

- Experience with process improvements, requirements validation, defect management, and facilitating workshops

- Experience with MS Office, project management tools (JIRA) and design tools (Invision, Figma, LucidChart, Omnigraffle, etc. )

- Strong written, verbal, and presentation skills

- Strong consulting and critical thinking skills

- Excellent prioritization, organization, and time management skills and ability to work with minimal supervision

- Knowledge and experience in communicating business requirements with distributed cross-functional teams

- Must be willing to travel (25% at the least, based on project needs)

- Experience with Liferay, Websphere Portal, Web Logic, or other platforms preferred

Skillset:

- Detailed knowledge of all DXP products (is a plus)

- Advanced requirements gathering

- Business process

- Mentoring

- Conduct workshops

- Gap Analysis

- Excellent verbal and written communication

- Client Relationship Management

- SDLC, Agile, JIRA, CI/CD