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Liebherr Appliances India

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4.1

based on 128 Reviews

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24 Liebherr Appliances India Jobs

Technical Advisor

Liebherr

 · 

4.1

 based on 128 Reviews

3-7 years

Thane

1 vacancy

Technical Advisor

Liebherr Appliances India

posted 3hr ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Automobile Troubleshooting Material Handling Equipments

Job Description

  • Handling of enquiries
  • Technical support of customers, engineers, the service stations and of the sales department
  • Forwarding of service information
  • Assuring that safety relevant service informations are installed/followed
  • Quoting of upgrades, services and not standard solutions (like new parts without Id No , lifting aids, etc) including follow up and evaluation of not received orders
  • Pro-active approach of services/customers support, offering of crane upgrades
  • Technical support of warranty and good will cases
  • Arranging of service attendances in co-ordination with with prior approval of Service Manager
  • Project controlling and co-ordination
  • Ensuring checking of Services Invoices
  • Planning of engineer pool / Tools other resources in co-ordination with Service Manager
  • Preparation of project specific documentation such as method statements, risk analyses etc Journal duty at weekends and bank holydays
  • Checking and follow up of work reports
  • Checking and signing of hour reports
  • Filing of project or work specific correspondence like certificates, data, protocols, paperwork, measuring protocols, MDE Data, MOMs, emails, etc Support of commissioning jobs in the area of the service station
  • Working according to rules with internal software
  • Executing monitoring of special task / projects assigned by organization
  • Ensuring Corrective Action / Preventive Action /Continuous Improvement action on repeated failed parts in co-ordination with supplier / LWN
  • Achieve customer satisfaction through prompt customer service competences
  • Signing according to signature regulations
  • Disposition of engineers
  • Generating of crane upgrade offers and non-standard parts offers following the factory guidelines
  • Calculation and generating of work offers
  • Generating and editing of service orders
  • Requirements
  • Education:
  • Full time Degree / Diploma in Electrical / Electronics / Mechanical / Automobile
  • Engineering from reputed Institute / University
  • Min 3-5 years of hands on experience as maintenance / service engineer preferably on
  • Hydraulic Mobile Cranes or Material Handling equipments
  • Experience:
  • At least 5 yearsexperience as a Service Engineer on a relevant Liebherr Product
  • Experience with part lists, preparing quotes and order administration
  • Special abilities, skills:
  • Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings
  • Field experience as Service Engineer
  • Ability to interface with all levels of staff
  • Demonstrated ability to handle confidential information
  • Assist the Company in any necessary duties to achieve Company goals
  • Perform other related duties as assigned
  • Exact and precise working
  • Ability to coordinate and plan service attendances
  • Working with a pro-active approach
  • Foreign Languages:
  • English fluent in both spoken and written

    • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Liebherr Appliances India are saying

    What Liebherr Appliances India employees are saying about work life

    based on 128 employees
    55%
    36%
    43%
    100%
    Flexible timing
    Monday to Saturday
    No travel
    Day Shift
    View more insights

    Liebherr Appliances India Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Free Transport
    Team Outings
    Work From Home +6 more
    View more benefits

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