Operations Officer

• Ensure process are followed as per rolled out SOP.
• Discrepancy Management across LOBs
• TAT adherence for inward and policy issuance
• Ensure Productivity (capacity utilization) to be 100%+
• Quality control

• Satisfactory Audit score for the branch.
• Banking Control and Reconciliation closure
• Petty Cash management

• Process billing for local vendors
• Cover Note Management
• AML guidelines are adhered to
• All the compliance and audit registers are maintained as per process
• Thirty Party cheque process to be followed as per SOP

• Effective resolution of customer queries received by the branch
• Pre-Inspection

• Own the branch Sales support and effective coordination with the central team. To be responsible for all the branch activities
• Through Understanding of the Products, Processes and Systems.

Qualifications