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LezDo TechMed
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Senior Executive -IT Support
LezDo TechMed
posted 14d ago
Flexible timing
Key skills for the job
We are looking for a skilled and motivated IT Support - Senior Executive to join our team in Salem. As a Senior Executive, you will play a key role in providing technical support, maintaining IT infrastructure, and ensuring the smooth operation of our systems.
Key Responsibilities:
Travel Flexibility: Willingness to travel to alternate office locations to address technical issues.
Remote Support Expertise: Utilize Remote Desktop Protocol (RDP) to efficiently resolve issues remotely.
Technical Support: Provide prompt assistance to end-users, resolving hardware and software concerns effectively.
Windows Server Administration: Manage and maintain Windows Server environments to ensure performance, stability, and security.
Domain Management: Handle domain configurations, user account setups, and access permissions.
Networking Support: Apply basic networking principles to troubleshoot and resolve connectivity issues.
Firewall Management: Support and maintain basic firewall configurations.
Issue Diagnosis: Identify and resolve technical issues, escalating when required.
Documentation: Maintain detailed records of IT processes, system configurations, and resolutions for future reference.
Team Collaboration: Partner with IT teams and other departments to address and support organizational IT needs.
User Training: Conduct sessions to educate end-users on IT processes, tools, and best practices.
Qualifications:
Skills Required:
Other Benefits:
Employment Type: Full Time, Permanent
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