Sr Desktop Engineer (Windows Server) L2- Thane

Role & responsibilities

• Working on Windows servers. Version 2012,2016,2019 etc.
• Providing L2 technical support to respective L1 engineers.
• Administrator role for server & network (Switches, Firewall, Routers, Wireless equipment and server).
• L2 Support for troubleshooting of server hardware and Operating system.
• L2 Support for troubleshooting of network hardware.
• Ability to create scripts in PowerShell (Optional).
• Reviewing system error logs & user-reported errors.
• Monitoring & Manage servers, Firewall, network, internet link and other Backup Application.
• Monthly maintenance activity on Local, UAT, Prod servers & network devices / Prod server - create maintenance activity plan.
• Coordination with vendors for new purchase & renew service.
• Handling management calls.
• Manage all inventory - software & hardware / License.
• Support given to mail clients & vendors.
• Prod server create DR activity plan & perform with application & DB team, also provide reports.
• Call with Azure & Synergetic Microsoft, ISP service provider & other vendors to resolved problem as soon as possible.
• Providing technical support, including identifying problem incidents with their subsequent resolutions.
• Installed and configured various applications Software Like, Win 10pro, Win 11pro, MS Office 2016, 2019 & O365, MS Projects and MS outlook for mails access and, Internet Explorer.
• Monthly MIS reports, System Inventory management, SOP creation etc.
• Create production server DR & Servers Migration activity plan & perform with application, EDI & DB team, also provide reports

Perks and benefits

Mediclaim

Gratuity

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